Technical Product Manager

Vast is looking for an Atlassian Technical Product Manager, reporting to the Senior Manager of Information Systems, to support the development of the systems that will be required for the design and build of human-rated space stations.

This will be a full-time, exempt position located in our Long Beach location.

Responsibilities:

Administer and maintain Atlassian tools (Jira, Confluence, Jira Service Management), optimizing backend performance and troubleshooting server-related issues.

Implement best practices for platform configuration, ensuring scalability, governance, and compliance.

Facilitate integration of external tools with Atlassian products, configuring APIs, plugins, and third-party applications for secure, efficient data flow.

Evaluate and integrate plugins to enhance functionality while minimizing overhead.

Gather and document requirements from stakeholders, tracking them through the project lifecycle to ensure solutions align with business needs.

Develop scripts using Scriptrunner/Groovy and build automation to extend platform functionality and streamline workflows.

Create and maintain technical and user documentation, including configurations, workflows, and system changes, as knowledge base material for ongoing reference.

Deliver expert guidance and recommendations on Atlassian tools and industry best practices for configuration, workflows, and system architecture.

Assist with migration planning, preparation, and execution across Atlassian instances or from other platforms.

Provide end-user support, resources, and documentation to maximize platform adoption.

Maintain high standards of customer service and proactively identify opportunities for improvement and optimization.

Minimum Qualifications:

Bachelor of Science degree in Computer Science, Information Technology, or related field. Equivalent experience may be substituted.

6+ years of experience supporting or managing information systems in a dynamic environment.

4+ years of proven experience in Atlassian development or platform administration, preferably Data Center.

Familiarity with server environments, backend optimization, and troubleshooting.

Excellent project management and organizational skills with the ability to handle multiple priorities.

Exceptional communication skills, with the ability to present complex ideas to both technical and non-technical audiences.

Knowledge of common uses of Jira and associated tools.

Thrives in dynamic environments, has a passion for improving systems, and enjoys empowering teams with effective tools and processes.

Preferred Skills & Experience:

Experience with Software DevOps principles and tools.

Knowledge of advanced Atlassian configurations, including Jira Service Management.

Strong coding skills, particularly with Groovy, Python, CSS.

Knowledge of automation tools and techniques.

Past experience with server to cloud migrations, Atlassian-specific migrations a plus.

Experience with IDP setup and plugin management.

Strong ability to create training materials and technical documentation.

Comfortable working in a high-stress environment balancing several projects at any given time, and the flexibility to adjust for abrupt changes in strategic direction.=

Pay Range:

Senior Technical Product Manager: $156,000.00 - $221,000.00

Staff Technical Product Manager: $177,000.00 - $251,000.00

Pay Range: California

$156,000—$251,000 USD