System Engineer (Cloud & AI)
We are looking for a skilled System Engineer (Cloud & AI) to design, deploy and operate our cloud and on-prem infrastructure, keep production stable and automated. You'll work across multiple cloud providers, automate everything as code, and bring modern AI tooling into day-to-day operations. As a System Engineer at Super, you'll design, deploy, operate and continuously harden our cloud and on-prem infrastructure across multiple environments — keeping production stable, automated and scalable — while bringing modern AI tooling into the operations workflow (AI-assisted automation, supporting AI/ML workloads, and AI-augmented runbooks/self-service).
What the role involves
Own reliability of our multi-environment platform across AWS, GCP, and on-prem virtualization.
Build and operate infrastructure as code with Terraform across core domains: compute, storage, databases, IAM, DNS, certificates, and managed services (e.g. AWS: EC2/RDS/S3/CloudFront/ALB/Route 53/KMS/EKS/ECS; GCP: Compute Engine/Cloud SQL/Cloud Storage/Load Balancing/Cloud DNS/Cloud KMS/GKE).
Improve cost, scalability, and performance; understand billing models and right-sizing levers across clouds.
Operate and harden production systems (Linux + Windows): patching, lifecycle maintenance, fleet tooling/agents, and incident response (MTTR-focused).
Run critical internet-facing foundations: email infrastructure and security posture (SPF/DKIM/DMARC/ARC), plus DNS and TLS/ACME certificate automation.
Automate operations with scripts/playbooks (Python/Bash/Go) in a PR-based workflow; build self-service and reduce recurring toil (runbooks, DNS/cert changes, etc.).
Improve observability and reliability (monitoring/alerting; Prometheus/Grafana/SNMP/exporters/agents) and collaborate cross-functionally on upgrades and scaling.
Support security and internal tooling: remediate findings (SAST, headers, dependency issues), harden services, and help maintain internal infra web apps (Node/Go/PHP).
What we are looking for
Demonstrated experience operating production infrastructure across cloud and virtualized/on-prem environments.
Strong Linux systems administration skills, with proven ability to run, troubleshoot, and harden production services.
Hands-on experience with Infrastructure as Code and configuration management (preferred: Terraform), with an automation-first approach.
Strong scripting skills (e.g. Python, Bash, Node, Go, PHP) to automate, integrate, and operationalize systems.
Multi-cloud experience, ideally across AWS and GCP (compute, storage, databases, identity, DNS, and managed services).
Experience with containers and orchestration (Docker + Kubernetes; EKS/GKE/ECS).
A strong security mindset (least privilege, robust secret hygiene, and a focus on root-cause remediation).
Strong problem-solving, ownership, and communication skills.
Base in Zagreb, Žilina or Bucharest
How you work
Apply an evidence-driven approach to troubleshooting: review primary signals (logs, metrics) before forming conclusions, and reproduce issues where appropriate.
Demonstrate sound judgment by identifying root causes and avoiding unverified or short-term workarounds.
Take a proactive approach to incident prevention; maintain composure and a solution-oriented mindset.
Communicate clearly and document thoroughly, ensuring outcomes are captured in run books and shared back with stakeholders.
Collaborate effectively across teams to accelerate resolution and drive continuous improvement.
What we offer
Medical / Health Insurance
Open Annual Leave
Employee Assistance Programme
Training & Learning Development
Additional benefits vary by country and will be shared during the hiring process.