Supervisor, Vault Operations (Sun - Wed)
Schedule: Sunday - Wednesday 6:00AM to 4:30PM
About the Company
Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.
Position Summary
The Supervisor, Operations supports daily operational workflows for the Fanatics Collect platform, including intake, authentication coordination, vault operations, and fulfillment. This role provides frontline supervision to ensure accurate, efficient execution of processes and adherence to service-level agreements.
Key Responsibilities
Supervise daily operations across vaulting, inventory, and fulfillment workflows
Ensure accurate and timely handling of inbound and outbound collectibles
Monitor KPIs (accuracy, turnaround time, throughput) and escalate issues as needed
Assign tasks and provide day-to-day direction to operations staff
Support onboarding and training to ensure adherence to SOPs
Identify and resolve routine operational issues; escalate complex challenges
Coordinate with partners (authentication, logistics, customer experience)
Support inventory audits and reconciliation activities
Ensure compliance with safety, security, and operational standards
Qualifications
3–5 years of experience in operations, warehouse, or logistics environments
Prior experience leading or supporting frontline teams
Familiarity with WMS, ERP, or fulfillment systems
Strong organizational and problem-solving skills
Good to work in fast-paced, process-driven environments
Effective communication and teamwork skills
Working Conditions
Based in a fulfillment or vault facility with occasional evening/weekend support during peak periods. Limited travel may be required.
Career Path
Next Level: Manager, Operations
Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers