Supervisor, OSP Fiber - Memphis

ABOUT THE ROLE:

The Supervisor, OSP Fiber will lead a team of five fiber technicians responsible for installing, splicing, testing, and maintaining outside plant fiber infrastructure for a new data center. This is a hands-on leadership role: you will set daily priorities, own crew safety and quality, and still work in the field alongside the team. You will be accountable for schedule, as-built accuracy, and delivering a reliable OSP fiber plant from construction through turnover and ongoing operations.

RESPONSIBILITIES:

Hire, train, schedule, and develop a team of fiber technicians; provide coaching, performance feedback, and coverage planning

Plan and assign daily OSP work (aerial and underground placement, vault/handhole work, splicing, terminations, and testing) to meet data center construction and cutover schedules

Lead by example as a working supervisor; perform splicing, testing, and field work as needed

Enforce safety, PPE, lockout, traffic control, and utility-locate practices; stop work when conditions are unsafe

Own quality of splices, OTDR/OLTS results, labeling, and as-built records; drive rework to zero

Coordinate with OSP engineering, construction, utilities, and data center teams on design changes, access, and outage windows

Track production, quality, and material usage; report status, risks, and resource needs to leadership

Manage tools, fusion splicers, test equipment, vehicles, and fiber/consumable inventory

Ensure field work matches issued drawings and company standards; capture redlines and close as-builts with engineering

Support commissioning, emergency restoration, and after-hours work as required for a 24/7 data center environment

BASIC QUALIFICATIONS:

High school diploma or equivalency certificate

5+ years of experience in fiber optic OSP installation, splicing, testing, or maintenance

2+ years of experience leading technicians (supervisor, foreman, or team lead)

Hands-on proficiency with fusion splicing and fiber test equipment (OTDR, OLTS, or equivalent)

Willing and able to work in the field, including outdoor construction conditions, and to work nights, weekends, or overtime as needed

PREFERRED SKILLS AND EXPERIENCE:

Associate’s degree or trade certification in fiber optics, telecommunications, or a related field

Experience supervising OSP or data center fiber crews through new site build-out

Fiber certifications (FOA CFOT, BICSI, Corning, AFL, or equivalent)

Experience with aerial and buried fiber, conduit/duct banks, vaults, handholes, and building-entrance laterals

Familiarity with TIA/BICSI guidelines, NESC, locates, and local permitting/construction practices

Ability to read OSP drawings, splice diagrams, and GIS/route maps and to produce accurate field redlines

OSHA 10/30, first aid/CPR, or similar safety training

Strong communication, timekeeping, and work-order discipline; comfortable coordinating vendors and construction trades

Experience standing up a new team, including hiring, training plans, and tool/equipment setup

ADDITIONAL REQUIREMENTS:

Schedule varies depending on site operational needs; frequent overtime and weekend support is required

Ability to perform job duties that require standing, kneeling, crouching, twisting upper body, working in cramped positions, climbing, lifting up to 50 lbs., and working on ladders/lifts at elevated heights

Ability to work in an environment requiring exposure to fumes, odors, noise, heat, cold, and rain

Ability to rapidly change roles/responsibilities while working in a high-paced, challenging work environment