Subscription Compliance Manager
About Okta
Okta is The World’s Identity Company(™). Our vision is to free everyone to safely use any technology. Today, we’re pioneering the blueprint for securing AI and defining the future of identity.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box. We’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
The Subscription Compliance Program (SCP)
The Subscription Compliance Program’s mission is to protect Okta’s Intellectual Property. We do this by recovering lost revenue due to compliance overages and educating our customers, partners, and employees.
The Subscription Compliance Manager Opportunity
Reporting to the Head of Subscription Compliance, this role will be responsible for managing all aspects of a compliance engagement. You will work with internal tools and systems to determine if Okta’s customers are in compliance with the terms and conditions of their agreements. When subscription violations are identified, You will collaborate with Sales and other internal teams to resolve the compliance issues and drive revenue growth while ensuring a positive sales experience for the customer.
What you’ll be doing
Manage compliance engagements from beginning to end
Analyze and interpret complex subscription activation, usage, and contract data
Work extensively across several internal organizations such as Sales, Renewals, Customer Success, Deal Desk, Product, Data, Legal, and Operations
Strategize with Account Teams in driving true-up, upsell, and cross-sell opportunities
Handle both internal and external compliance-related escalations
Participate in ongoing Sales / Account Team training and enablement
Help create and improve compliance policies, procedures, playbooks, and best practices
Attend and present at Sales Quarterly Business Reviews (QBRs)
What you’ll bring to the role
5+ years of subscription compliance, license compliance, license management, contract compliance, software audit, software asset management, IT asset management, and/or other related experience
Experience working with Director-level and VP-level personnel
Strong negotiation skills, written and verbal communication skills
Project management skills, organizational and time management skills
Process improvement capabilities, precise attention to detail
Strong analytical, research, and critical thinking skills
Ability to work in a dynamic fast-paced environment
And extra credit if you have experience in any of the following!
Audit and/or compliance experience at a high-growth SaaS company
Knowledge of SaaS financial, operational, and business metrics
Experience with Salesforce, Tableau, Google Workspace, and Slack
What you can look forward to as an Okta employee!
Amazing Benefits
Making Social Impact
Fostering Diversity, Equity, Inclusion and Belonging at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
ir needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
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The Okta Experience