Staff Software Engineer

Staff Platform Engineer

As a Staff Software Engineer / Staff Platform Engineer, you'll join our platform area, where we build the foundations every product team relies on to ship quickly and run safely in production. You'll work alongside a team of strong senior engineers, setting technical direction, raising the reliability bar, and helping the whole team sharpen its skills — when they hit a wall, they'll escalate to you.

What the role involves

Reliability & Operational Excellence

Make operational processes — deployments, upgrades, migrations — routine, safe, and reversible

Lead incident response end-to-end, owning postmortems and turning findings into lasting systemic improvements

Automate repeated manual work, treating recurring tasks as issues to be resolved rather than accepted

Observability Depth

Build monitoring and alerting that reflects customer impact, so any engineer can move from "something broke" to "here's why" in minutes

Own the reliability and efficiency roadmap, identifying the biggest gaps and coordinating fixes across teams

Technical Leadership & Culture

Set technical direction through design reviews, RFCs, and pairing, raising the bar for strong senior engineers

Champion rigour and consistency across the platform, ensuring teams understand trade-offs, not just rules

Run blameless postmortems that surface causes rather than blame, helping the team learn and improve each cycle

What we are looking for

Extensive experience in SRE, software, and platform engineering, including operating, debugging, and reasoning about large-scale distributed systems in production

Proven track record in incident leadership and reliability work, including running complex incidents, writing postmortems, and delivering systemic changes that stick

Hands-on experience with observability stacks (metrics, logs, traces), including tools such as Prometheus/VictoriaMetrics, Loki, Grafana, and OpenTelemetry, alongside distributed tracing

Sound judgement to identify when an architecture is unsuitable for a given workload and to define what should replace it

Strong software engineering skills, ideally in Go, with deep experience in AWS and Kubernetes

A mindset that treats repeated manual work as a problem to solve, with automation as second nature

Ability to act as a technical reference for senior engineers and drive change across teams without formal authority, through design rigour and credibility

Comfortable operating in ambiguous, high-impact environments, with the ability to plan a year or two ahead for platform needs

Nice to have

Experience building or operating a large-scale time-series, logging, or continuous-profiling platform (e.g. VictoriaMetrics, Loki, Pyroscope, or similar)

Strong understanding of the cost and performance trade-offs of data stores, and how these shape architectural decisions

What we offer

Medical / Health Insurance

Open Annual Leave

Employee Assistance Programme

Training & Learning Development