Staff Site Reliability Engineer
About the role
Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.
The Application SRE Team supports several critical components of our foundational technologies for real-time protection, as well as our RBI and SSPM services. We are a team of software engineers focused on improving availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of the engineering stacks. If you are passionate about solving complex problems and developing cloud services at scale, we would like to speak with you.
What’s in it for you
You will be part of a high caliber engineering team in the exciting space of cloud tools and infrastructure management.
You will have an opportunity to work on hybrid cloud (Google Cloud, On-prem cloud) and work with cutting edge tooling like spinnaker, kubernetes, docker and more.
You will solve complex, exciting challenges and improve the depth and breadth of your technical and analytical skills
Your contributions to our market-leading product support will significantly impact our rapidly-growing global customer base.
What you will be doing
Partner closely with our development teams and product managers to architect and build features that are highly available, performant and secure
Develop innovative ways to smartly measure, monitor & report application and infrastructure health
Gain deep knowledge of our application stack
Experience improving the performance of micro-services and solve scaling/performance issues
Capacity management and planning
Function well in a fast-paced and rapidly-changing environment
Participate with the dev teams in a 24X7 on-call rotations.
Ability to debug and optimize code and automate routine tasks.
Drive efficiencies in systems and processes: capacity planning, configuration management, performance tuning, monitoring and root cause analysis.
Required skills and experience
8+ years of experience troubleshooting Unix/Linux
Experience in managing a large-scale web operations role
Experience in one or more of the following: C, C++, Java, Python, Go, Perl or Ruby
Experience with algorithms, data structures, complexity analysis, and software design
Hands-on working with private or public cloud services in a highly available and scalable production environment.
Experience with continuous integration and deployment automation tools such as Jenkins, Ansible etc.
Knowledge of distributed systems a big plus
Previous experience working with geographically-distributed coworkers.
Strong interpersonal communication skills (including listening, speaking, and writing) and ability to work well in a diverse, team-focused environment with other SREs, developers, Product Managers, etc
Should have led teams, collaborating cross-functionally to deliver complex software features and solutions.
Education
BSCS or equivalent required, MSCS or equivalent strongly preferred
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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.