Staff Program Manager

Job Title: Staff Program Manager

Locations: Canada

Reports to: Senior Director, Program Management

A quick snapshot

As a Staff Program Manager at Conga, you'll lead the planning, coordination, and execution of strategic platform upgrade initiatives for early adopter customers. Partnering closely with Engineering, Product, and Product Delivery, you'll bring teams together to translate technical requirements into actionable plans, manage complex program milestones, and drive successful launches. You'll also help establish scalable processes and best practices that support consistent execution and continued innovation across Conga's platform.

Why it's a big deal

As part of Conga's Program Management team, you'll play an important part in advancing the company's platform strategy and delivering a seamless experience for early adopter customers. Working closely with Engineering, Product, and Product Delivery, the team drives complex platform upgrade initiatives, bridges technical requirements with business priorities, and ensures successful execution. Your contributions will help create consistency, mitigate risk, and ensure platform enhancements are delivered efficiently and successfully.

Manage multiple projects and cross-functional teams to ensure successful implementations and maintain program timelines.

Design reusable templates and artifacts to streamline project management across teams.

Translate technical platform service requirements into actionable commits for the Product team.

Troubleshoot and triage risks and issues to mitigate delays and drive technical discussions.

Act as the primary point of contact for the Platform Program, providing regular updates to stakeholders.

Are you the person we are looking for?

You bring 10+ years of deep program management experience in SaaS software platforms.

Possess a strong technical aptitude with a deep understanding of software development and platform services.

Proficiency using Jira for program tracking and management.

Experience working with global teams, including flexibility for early morning or late evening calls.

Strong communication skills to engage with Engineering, Product Delivery, and Product Marketing.

Bachelor’s Degree.

Here's what gives you an edge

Project Management Professional (PMP) or Certified Scrum Master (CSM) certifications.

Exposure to Salesforce or existing knowledge of Conga products.