Sr. Technical Program Manager, FDE
Location: Tokyo, Japan
Req ID: CSQ228R147
Reporting to: Sr. Manager, FDE
Language requirements: Business-professional Japanese required; business-level English highly preferred
At Databricks we work on some of the most complex distributed processing and machine learning problems in the world and our customers challenge us with interesting new big data and AI use cases. You will shape the future big data and the machine learning landscape for leading Fortune 500 organizations.
Technical Program Managers accomplish the mission of the Forward Deployed Engineering team, which is to accelerate and de-risk our customers' outcome through improved project success. Whilst maintaining a high level of customer satisfaction Technical Program Managers managers balance delivery responsibilities with the commercial goals of the professional services organization. You will report to the Sr. Manager, FDE.
The impact you will have:
You will take ownership of all commercial delivery of services from a project administration and director perspective across numerous concurrent projects ranging from a single individual for 2-3 weeks to 6 month engagements of multi-person teams
You will define, manage, scope and mitigate risk across projects including enforcing project reporting, milestone tracking and financial management of engagements to accelerate our customers success adoption and their associated outcomes
Work with the account management and customer teams to complete handover from sales to delivery teams
Work with the account management team to ensure accurate reporting on projects and keeping all relevant parties up-to-date with project activity and success
What we look for:
Individuals who excel in a high paced environment working with cross-functional teams on multiple customer engagements often concurrently.
10+ years experience successfully managing and overseeing projects with teams of up to 5 people with contract values in excess of $0.5 million
Experience in managing enterprise scale projects, with global deployments ideally within the big data and analytics industry domain
Experience of industry project management techniques including agile project delivery ideally with PMI/PRINCE/AGILE certification
Excellent communication and analytical skills with ability to mentor team members to achieve success.
Initiative, determination and a high degree of resourcefulness
Strong commercial focus and will have managed both T&M and Fixed Price project engagements
Travel is required up to 50%, more at peak times
Written and verbal fluency in Japanese in a business setting
Written and verbal fluency in English in a business setting
Benefits
Benefits allowance
Equity awards
Paid parental leave
Gym reimbursement
Annual personal development fund
Business travel insurance