Sr. Enterprise Applications Experience Manager
About this Position
As a Sr. Enterprise Applications Experience Manager, you will act as the principal product leader bridging internal stakeholders—such as Revenue, Legal, and Finance—with our enterprise software ecosystem. Operating with high strategic autonomy, you will own the vision, lifecycle, and roadmap across critical business platforms, including Workday, CaptivateIQ, Salesforce, and custom in-house tools.
In this role, you will champion our enterprise AI transformation: conducting continuous product discovery, translating executive business strategy into clear roadmaps, and partnering directly with software engineering teams through Agile development and iterative releases. You will solve complex, high-ambiguity platform challenges to maximize internal user experience, platform ROI, and operational velocity.
What you will do:
Product Vision & AI Innovation: Define the vision and strategy for integrating AI, machine learning, and automation into our enterprise tools (Workday, CaptivateIQ, Salesforce, custom applications), turning routine internal operations into intelligent workflows.
Agile Roadmap & Backlog Ownership: Own and prioritize the multi-quarter roadmap for enterprise platform portfolios. Translate business goals into comprehensive product requirements, epics, and user stories for cross-functional engineering teams.
Internal User Discovery & Journey Mapping: Lead discovery with internal business users (Sales Ops, Accounting, Legal, Compliance) to identify pain points, map operational journeys, and prioritize features that drive workflow efficiency.
Cross-Functional Influence & Alignment: Partner with executive stakeholders across Finance, Legal, and GTM; clearly articulate technical trade-offs, align roadmaps, and secure buy-in across competing priorities.
Sprint Execution & Delivery: Work as the dedicated product authority in Agile ceremonies (backlog grooming, sprint planning, user acceptance testing, release management), ensuring high-quality, iterative delivery.
Product Adoption & Change Leadership: Partner with enablement teams to drive internal user adoption, roll out continuous feature updates, and guide change management across the enterprise.
Product Analytics & Business ROI: Define and track product success metrics, user adoption rates, operational cycle times, and business ROI across platform investments.
What we are looking for:
Minimum Requirements:
5+ years of experience leading digital product initiatives, enterprise platform enhancements, or technical experience management—ideally operating as an Internal Product Manager or Technical Product Owner.
Proven track record owning the end-to-end product lifecycle for enterprise applications, with tools like Workday, Workday Adaptive, CaptivateIQ, Salesforce, or proprietary internal software.
Demonstrated experience driving AI/ML or intelligent automation initiatives to solve workflow inefficiencies.
Deep proficiency in Agile/Scrum product delivery (Jira, Confluence, SDLC), including backlog prioritization, PRD creation, story mapping, and sprint execution.
Exceptional stakeholder management skills: skilled at negotiating trade-offs, managing scope, and influencing senior cross-functional leaders without direct authority.
Experience defining user journeys, establishing product telemetry/KPIs, and ensuring high feature adoption.
BS/BA degree in Computer Science, Information Systems, Business Administration, or equivalent practical experience.
Product or Agile certifications (e.g., CSPO, Pragmatic Institute, SAFe POPM) are a plus.
The annual gross base salary range for this position is $136,800 - $171,000 plus variable compensation.