Solutions Engineer

ABOUT THE ROLE

As a Solutions Engineer at WorkOS, you’ll sit at the intersection of engineering, product, and sales and work directly with customers to solve real problems and accelerate time-to-value.

This role is for engineers or solutions engineers with strong fundamentals, excellent communication, and unusually high agency. You’ll be customer-facing, but you’ll also build: prototypes, integrations, demos, and pragmatic solutions that unblock adoption and expansion.

RESPONSIBILITIES ✔️

- Work directly with customers to design and implement solutions using WorkOS products

- Own technical outcomes end-to-end: discovery, architecture, implementation, iteration, and handoff

- Lead demos and proof-of-concepts

- Identify blockers early, propose solutions, and drive momentum without waiting for instructions

- Partner with Account Executives to support evaluations and expansions

- Share structured feedback with Engineering and Product to improve the platform based on real-world usage

QUALIFICATIONS

- Strong engineering fundamentals and comfort building across APIs and web stacks

- Pre-sales experience

- Proven ability to communicate clearly with customers and internal teams

- High agency: you proactively find problems and solve them (show us what you’ve built or led from 0→1)

- Excited by fast-paced, startup environments and ambiguous problem spaces

- Strong curiosity and adoption of modern tooling, including AI-assisted development workflows

- Bonus: Experience in developer tools, integrations, customer engineering, or technical consulting