Solutions Engineer

We're growing our Solutions Engineering team to support one of the most important initiatives on our roadmap: managing migrations from legacy platforms to the go-forward software we’re standardizing our product roadmap and engineering efforts around. This is a high-visibility, high-impact role.

Following our acquisition of Healthicity, our sales organization now brings together two strong, established platforms - Compliance Manager and Guard - that solve similar problems for customers in very different ways. As we bring these solutions together under one roof, customers are increasingly asking which platform is the right fit for their goals, and we need deep technical expertise to help them find the right answer.

You'll be the technical voice in the room for prospects and customers as they evaluate their current use of compliance solutions, their pain points today and how those pain points are addressed by our future roadmap. You’ll be running deep-dive demos, building sandboxes, and helping buyers understand how each platform fits their needs, including migrating across platforms where that's the right move. You'll need to build genuine depth on both platforms, understanding not just what each one does, but why a customer might choose one over the other.

We're looking for someone who can go deep on the technical details and tell a compelling story about why it matters. If you love getting your hands dirty in a product, translating complexity into clarity, and being a trusted partner to both customers and your internal team, we'd love to talk.

What You'll Do

● Act as the primary technical point of contact for customers evaluating or migrating across platforms. Understand their environment and design a migration path that fits their infrastructure. Please note this is a multi-year effort kicking off in late 2026 and expected to be a focus through the end of 2028

● Own technical discovery, deep-dive demos, and sandboxes for prospects and customers, tailored to where they are in their migration journey.

● Partner closely with Customer Success to help customers migrate smoothly and realize value quickly post-migration.

● Support configuration and deliver minor technical changes needed to get prospects and customers successfully implemented.

● Develop and maintain technical documentation, migration guides, and talk tracks that streamline both pre-sales conversations and post-sales onboarding.

● Translate technical capabilities into business value. You're as comfortable with a technical buyer as you are with an economic buyer.

● Feed prospect and customer feedback directly into Product and Engineering, helping shape product roadmaps and surfacing migration friction early.

What We're Looking For

● 5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or in a similar technical pre-sales role.

● Strong technical depth. You can credibly demo complex products, speak to configuration and implementation details, and answer tough technical questions on the fly.

● A track record of managing relationships with large, complex organizations, ideally with a deeply technical enterprise product.

● An understanding of, and comfort navigating, security, compliance, and IT processes at large enterprises. This maps directly to the migrations you'll be supporting.

● A knack for storytelling and positioning. You can connect technical detail to the “why it matters” for the customer.

● Excellent written and verbal communication skills, comfortable presenting one-on-one, in small groups, and at larger venues.

● Comfort working with ambiguity. This program is evolving, and we're building the playbook together.

● A collaborative, low-ego, self-starter approach. You're as excited to help a teammate nail their demo as you are to run your own, and you find creative ways to get things over the finish line.

Nice to have

● Prior experience with healthcare compliance, governance, risk, or security products.

● Experience supporting a product migration or platform transition.

● Experience working with distributed or offshore teams.

● Comfort operating in a small, fast-moving environment where the playbook is still being written.

What Compliancy Group offers

● Extensive onboarding and ongoing professional development.

● Comprehensive benefits including medical, dental, vision, 401(k) with company match, and an unlimited PTO policy.

● A remote-first role with the option to come together in person at key moments.

● A transparent, collaborative culture that invests in people and takes the work seriously.

Location: Remote - this role is budgeted for a salary range that aligns with regional compensation norms outside the US; qualified offshore applicants are encouraged to apply.

PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels.