Solutions Consultant, Payload

At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting Payload accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Payload’s value within Figma. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

Paint the vision of Payload within the Figma Platform and guide customers in realizing the value through product demonstrations and presentations

Support the Sales team by addressing Payload and Figma platform questions and showcasing how Payload accelerates digital product development to customers

Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise  requirements, in order to help customers adopt the platform securely and at scale

Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap

Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams

Deliver timely technical support to customers and agency partners building on Payload, ensuring smooth adoption and issue resolution

Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life-long learners who can operate with autonomy

We'd love to hear from you if you have:

4+ years in Sales Engineering or Solutions Consulting within a SaaS environment

Strong ability to position technology in a pre-sales capacity by defining success criteria, leading product evaluations, and guiding customers through technical decision-making

Excellent communication and presentation skills, with the ability to tailor product demonstrations and technical discussions for both technical and business audiences

Solid understanding of the enterprise SaaS ecosystem, frontend development, and modern developer workflows and lifecycles

Proven ability to quickly learn new technologies while effectively managing competing customer priorities and balancing business objectives

While not required, it’s an added plus if you also have:

Experience using or working with Payload, or other CMS/DXP experience

You embody our values and can thrive in a constantly evolving and growing environment

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.

Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.

Annual Base Salary Range:

$152,800—$296,000 USD