Solutions Consultant
About the Role
As a Solutions Consultant, you will work directly with clients during implementation and project engagements to design, configure, and deploy solutions within the AdBook platform. You will partner with internal teams across Product, Engineering, and Client Success to translate client business requirements into scalable technical solutions. This role is highly project-focused and requires a strong combination of technical aptitude, problem-solving, and client consulting skills.
Key Responsibilities
Lead Implementation Projects
Guide clients through onboarding and implementation of the AdBook+ platform
Translate business requirements into system configuration and workflows
Deliver project milestones including discovery, configuration, testing, training, and go-live support
Ensure projects are delivered on time and aligned with agreed scope
Design and Configure Solutions
Become an expert in the features, capabilities, and configuration of the AdBook+ platform
Configure system features to support client business workflows
Provide recommendations on best practices and optimal platform use
Support integrations and data workflows where applicable
Provide Technical and Product Expertise
Serve as a subject matter expert during implementation and project engagements
Troubleshoot configuration and workflow issues
Provide training and guidance to client teams on platform functionality
Document solutions and configuration approaches for internal and client reference
Collaborate Across Internal Teams
Work closely with Product and Engineering to escalate and resolve technical issues
Partner with Sales and Client Success to support solution design when needed
Provide feedback to Product teams based on implementation experience and client needs
Qualifications
Bachelor’s degree in a related field or 2-4 years of experience
Contribute to implementation playbooks, documentation, and best practices
Identify opportunities to improve delivery processes and client outcomes
Share knowledge and mentor team members when appropriate
Strong analytical and problem-solving skills
Experience working with complex software platforms and client implementations
Ability to translate business processes into technical solutions
Experience managing projects or implementation workstreams
Excellent communication skills with the ability to engage both technical and non-technical stakeholders
Strong organizational and time management skills
Ability to manage multiple projects and priorities simultaneously
Comfort working cross-functionally with Product, Engineering, and Commercial teams
Benefits
Comprehensive Health, Dental, and Vision Insurance
401K with company match (100% of the first 3% and 50% of the next 2%)
Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
Phone and internet stipend
Wellness, learning, and coworking reimbursements
Flexible work hours
Unlimited PTO
11 paid holidays and December holiday closure
Annual In-Person Event
The compensation range for this position is $90,000 - $115,000.