Solutions Architect, Integrations (US/CA)

Location:

- Remote - United States or Canada

- From Home / Beach / Mountain / Cafe / Anywhere!

- We are a remote-first company with a globally distributed team. You can find your productive zone and work from there.

About the Role:

As a member of the Integrations Team, you’ll manage end-to-end integrations, translate technical requirements into solutions, and ensure a smooth, successful deployment. This is a hands-on role working closely with clients and internal teams, perfect for someone who thrives in fast-paced environments and enjoys solving complex problems with practical, scalable solutions.

What you’ll be doing:

- Lead implementation and integration efforts for fraud and compliance products

- Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success

- Own APIs, SDK documentation, integration guides, and overall support documents

- Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities

- Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables

- Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology

- Provide product feedback to internal stakeholders as the eyes and ears on the ground

What you’ll need:

- 7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, and systems analyst, working with multiple technical teams, both internal and external

- 3+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)

- Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas

- Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion

- Advanced experience with SQL querying and JSON payload analysis

- Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)