Solutions Architect, Integrations (UK/EU)
Location:
- Remote - UK / Europe
- From Home / Beach / Mountain / Cafe / Anywhere!
- We are a remote-first company with a globally distributed team. You can find your productive zone and work from there.
About the role
The Integration Team plays a critical role in helping customers deploy Sardine’s fraud, risk, and compliance products quickly and successfully, serving as the technical bridge between customer environments and our platform.
You'll own implementations end to end, working across APIs, webhooks, data mapping, event-driven workflows, and production issues to deliver scalable, high-quality integrations. You’ll partner closely with customers and cross-functional teams across engineering, product, and post-sales to solve technical problems, unblock deployments, and create a best-in-class implementation experience.
We’re looking for people who are deeply technical, highly hands-on, and excited to build in a fast-paced startup environment, whether as a strong individual contributor or as a player-coach helping lead and grow the team.
What you’ll be doing
- Lead, and develop a high-performing integration team focused on delivering seamless client onboarding and scalable technical solutions.
- Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success
- Own APIs, SDK documentation, integration guides, and overall support documents
- Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities
- Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables
- Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology
- Provide product feedback to internal stakeholders as the eyes and ears on the ground
What you’ll need
- 7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, and systems analyst, working with multiple technical teams, both internal and external
- 3+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)
- Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas
- Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion
- Experience with basic SQL querying and JSON payload analysis
- Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)
Compensation: Base pay range of £100,000 - £135,000/€90,000 – €135,000+ equity with tremendous upside potential + Attractive benefits