Solution Engineer : Bangalore
About the role
As a Solutions Engineer, you will partner closely with Sales, Product, and Engineering to guide customers through the evaluation and adoption of our platform. Acting as a trusted technical advisor, you will lead discovery, design tailored solutions, deliver impactful demos, and support technical validation through proofs of concept.
This role blends technical expertise with customer-facing communication, helping translate complex requirements into scalable solutions while clearly articulating business value.
What you'll do
Lead customer discovery to uncover business needs and define solution requirements
Design scalable solutions aligned to customer use cases and technical environments
Deliver tailored product demos that clearly communicate value and differentiation
Build and execute proofs of concept (PoCs) and technical validations
Translate customer requirements into architectures, integrations, and configurations
Partner with Sales to progress deals by addressing technical objections and risks
Support RFP/RFI responses and contribute to technical proposals
Collaborate cross-functionally with Product, Engineering, and Customer Success
Enable partners through training, workshops, and joint solution development
Develop reusable demo assets, playbooks, and technical documentation
What you'll bring
5+ years of experience in Solutions Engineering / Sales Engineering in a B2B SaaS environment
Strong discovery and qualification skills with a consultative approach
Proven ability in solution design, translating use cases into scalable architectures
Experience delivering compelling demos and technical storytelling to diverse stakeholders
Hands-on experience with technical execution, including APIs, integrations, and PoCs
Ability to articulate business value and align technical solutions to customer outcomes
Solid understanding of modern SaaS architectures, APIs, and cloud platforms (AWS, Azure, or GCP)
Experience with tools such as Postman, SQL, and CRM/CX platforms (e.g., Salesforce, Zendesk, ServiceNow)
Proficiency in Python or JavaScript/TypeScript is a plus
Excellent communication skills and ability to work cross-functionally
Comfortable operating in fast-paced, ambiguous environments