Software Engineer III | FullStack

The Role You'll Play

Playlist builds software for the wellness and services economy. Our platforms include Mindbody for fitness and wellness studios, Booker for appointment-based businesses, and Kite for large multi-location franchises, with more verticals on the way. Tens of thousands of businesses run their day-to-day operations on our products.

As a Software Engineer III on this team, you’ll help build the outbound marketing side of Playlist's CRM and Marketing platform — the tools our customers use to stay in touch with their clients and bring them back. That includes:

Marketing campaigns

Automated lifecycle journeys

Re-engagement and retention automation

Audience and subscriber management

Right now, much of this runs on a third-party marketing platform. We’re building those capabilities in-house, starting with a customer segmentation engine that lets businesses define and target audiences from their own data. There’s a lot to build, and we’re hiring engineers to make it happen.

What You'll Do

Build and ship production code for services behind campaigns, journeys, and audience management

Develop and test APIs, ensuring customer and subscriber records stay in sync through robust data pipelines

Add features to segmentation and targeting tools, while fixing bugs and reviewing pull requests

Collaborate closely with Product, Design, and senior engineers to shape solutions from well-defined tickets to larger system components

Handle production issues with the team, contributing to reliability and resilience

Grow into ownership of larger pieces of the system as you gain familiarity

Experience You Bring

Strong coding mindset: you care about writing great code and solving the right problems

Proficiency with languages like C#/.NET and TypeScript/JavaScript

API design expertise and experience with microservice architecture

Observability familiarity with tools like New Relic or Kibana

Deep SQL knowledge and relational data modeling skills

Agile mindset with strong grasp of software development lifecycle practices

Ability to navigate complexity, assess tradeoffs, and execute with confidence

Excellent communicator who brings others along and helps ideas stick

Technologies You Could Be Working With

Languages: C# and .NET / ASP.NET, React/Next.js/TypeScript

Data: PostgreSQL / Amazon Aurora (Npgsql), Microsoft SQL Server, DynamoDB, EDW (Snowflake), Redis (AWS ElastiCache), FluentMigrator

Architecture: Microservices on AWS including event driven (SNS, SQS, Lambda, EKS, Aurora, ElastiCache, CloudWatch, Secrets Manager, STS), with CDC pipelines and GraphQL

Monitoring: New Relic, NLog, CloudWatch Logs

This list is here to show how we work today. We do not expect you to have used every technology on it.

Have we piqued your curiosity?