Software Asset Manager
Team Summary
The Operations Division is the backbone of our company’s efficiency. We centralize expertise and streamline processes, taking the heavy lifting off engineering teams so they can focus on what they do best: building and innovating. Our mission is to foster a secure, compliant, and well-supported workplace that scales seamlessly with our growth.
Job Summary
We are looking for a Software Asset Manager (SAM) to take ownership of our software ecosystem. Managing over 90 applications for 800+ employees, you will be the bridge between IT, Procurement, Finance, and Project Management.
Your goal is to balance efficiency with cost-control—ensuring our teams have the tools they need while maintaining absolute license compliance and eliminating waste. You’ll be the point person for software renewals, cost reconciliation, and vendor relations, keeping our operations running smoothly and predictably.
Responsibilities and Duties
Maintain a precise, real-time registry of all software assets to ensure full visibility into license pools, assignments, and usage
Manage the end-to-end license lifecycle, including provisioning, transferring, and revoking licenses, keeping all records synced with ITSM requests
Reconcile monthly software spend against active licenses and invoices to provide clear reports to Finance
Identify idle licenses or redundant plans through regular usage audits to reallocate resources or negotiate downgrades
Manage the renewal calendar proactively by engaging with Finance and Project Leads 60-90 days in advance of contract expirations
Monitor seat limits and scale procurement workflows ahead of demand to prevent project roadblocks
Serve as the primary contact for vendors to navigate licensing terms and audits, while collaborating with stakeholders to drive software standardization and tool consolidation
Ensure all project environments adhere to security policies and licensing restrictions while delivering transparent reporting on budget utilization and forecasting
Qualifications and Skills
Proven experience with SAM tools or ITSM asset management modules like ServiceNow, Freshservice, or Snow Software
Strong background in budget reconciliation, expense auditing, and cost-allocation modeling
Solid understanding of complex licensing models, ranging from SaaS per-user plans to node-locked or concurrent licensing
Advanced Excel or BI skills for reporting, pivot tables, and cost analysis
Excellent negotiation skills with a diplomatic approach to driving tool consolidation and managing vendor relationships
Meticulous attention to detail with the ability to manage hundreds of invoices and 90+ applications simultaneously
Familiarity with low-code tools like n8n or Okta Workflows, or scripting languages such as Python or PowerShell, is a plus for automating license tracking
Ability to balance strict compliance needs with the flexible, fast-paced requirements of different project teams
Nice to have
Experience with ITIL v4 asset management practices
Previous experience in a high-growth startup or multi-client project environment
Professional certifications related to software asset management or IT procurement
We offer multiple benefits that include
The environment of equal opportunities, transparent and value-based corporate culture and an individual approach to each team member
Competitive compensation and perks. Annual performance review
Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company
Gig-contract
21 paid vacation days per year, paid public holidays according to the Ukrainian legislation
Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves
Medical insurance is provided from day one. Sick leaves and medical leaves are available
Remote working mode is available within Ukraine only
Free meals, fruits, and snacks when working in the office.