Snr. Sales Engineer (Position located in Singapore)
Please submit your resume in English.
To learn more about our team and office culture in Singapore, visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/singapore
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Singapore-Location-EI_IE969384.0,7_IL.8,17_IC3235921.htm
The Senior Sales Engineer is a key technical driver within the KnowBe4 Revenue Organization, responsible for managing the technical sales cycle for mid-market prospects. At this level, you have moved beyond the introductory phase and are expected to operate with significant autonomy. You will act as a technical authority for your assigned segment, ensuring that our products are positioned accurately and integrated effectively to meet customer security goals.
Responsibilities:
Maintain deep technical knowledge of the full KnowBe4 suite and advanced integrations.
Tailor the KnowBe4 value proposition to complex customer environments and business needs.
Deliver high-level, customized product walkthroughs for Mid-Market and complex SMB prospects.
Lead the implementation, configuration, and optimization of products during the POV process independently.
Support and shadow junior Sales Engineers, providing guidance on technical hurdles and best practices.
Resolve complex technical blockers, including mail flow, SSO, and API integration issues.
Provide proactive technical consultation to the Sales team to accelerate the sales cycle.
Ensure all technical milestones and POV activities are precisely tracked within Salesforce.
Create and share technical documentation or demo assets to improve team-wide efficiency.
Actively contribute to sales strategy discussions, offering technical perspectives
Confidently navigate the end-to-end sales cycle, leveraging sales collateral and collaborating with directors and reps to drive strategy
Maintain a strong understanding on the competitive landscape to proactively handle objections and highlight key product differentiators
Minimum Qualifications:
3 year degree or technical degree preferred
1-2 years of technical sales or sales engineering experience required.
Experience with Google Workspace
Experience with MS Office (Word and Excel)
Experience with M365 and Exchange Online
Strong technical background in cybersecurity or related field
Excellent communication, presentation, and problem-solving skills
Ability to work independently and lead complex sales engagements
Excellent verbal and written communications
Highly organized and result-oriented
Excellent time management and organization skills
Can demonstrate technical troubleshooting and analysis ability
Familiarity with security awareness concepts and mail environments
Can demonstrate integrity, accountability, respect and commitment
Strong collaborative and teamwork skills
Must be able to work with minimal supervision