SMB Sales Manager
Role Overview
As the founding APAC SMB Sales Manager at Harvey, you will shape the future of our Small and Medium-sized Business (SMB) go-to-market strategy. You’ll build, coach and develop a high-performing team of Account Executives while also rolling up your sleeves to engage directly with clients. Beyond hitting ambitious sales targets, you’ll establish the cultural and operational foundations of our SMB sales team: building playbooks, creating scalable best practices, and setting expectations that drive both accountability and collaboration.
In this role, you’ll build feedback loops with Product, Marketing, and Customer Success that inform product development, pipeline generation, and the SMB customer lifecycle. Success will mean using data to forecast accurately, improve team performance and prioritise accounts where Harvey can deliver the most impact.
We are looking for a highly analytical self-starter who can navigate ambiguity, operate in a fast-paced environment, and solve complex problems with limited oversight. Ideal candidates will have superb core sales skills, experience scaling high-velocity teams and mentoring colleagues, outstanding communication skills, and an affinity for understanding customer needs.
What You’ll Do
- Hire & lead a team of analytical, solution-based, SMB software sales professionals to achieve ARR targets through high velocity net new logo deals
- Drive recruiting for your team, including refining the ideal candidate profile, participating in sourcing, and interviewing candidates
- Own managing and reporting on your book of business, including accurate revenue forecasting and pipeline maintenance.
- Coach and develop SMB account executives to promote career growth
- Refine our SMB sales playbook to enable all sellers to better deliver results
- Work cross-functionally across the organisation to build effective sales processes and solutions that meet the needs of Harvey’s clients.
What You Have
- Extensive tech sales experience. Ideally closing new business at the Mid Market or Enterprise level; Minimum 2+ years of people management experience building, training and coaching a high-performing sales team.
- Experience operating in an early stage, high-growth environment. Demonstrated ability to design and improve systems from scratch
- Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.
Additional Information
- Location: Sydney, NSW (Hybrid with flexibility)
- Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role
What We Offer
- Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home
- Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.
- Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.
- Retirement & Security: Comprehensive coverage designed to support your long-term well-being.
- Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.
- Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support.
- Professional Development: Annual support for courses, certifications, conferences, and books.
- Remote Work Allowance: Monthly support for home office, internet, and phone expenses.
- Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
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