Site Technology Implementation Specialist
See your work in a new light.
At LUX Infusion, we’re reimagining infusion care as something more human, more supportive, and more connected. We lead with compassion and clarity - helping patients feel confident in moments that matter, while giving providers and partners the trust and insight they need to deliver better outcomes.
We’re looking for a Site Technology Implementation Specialist who wants their work to mean something - someone who brings care, accountability, and purpose to what they do every day.
Why This Role Matters
This role plays an important part in helping LUX Infusion deliver a patient‑first experience - whether that impact is directly with patients or behind the scenes supporting care delivery.
Job Summary
The Site Technology Implementation is responsible for executing the deployment, installation,
and configuration of technology solutions across company sites, including new locations, relocations,
expansions, and refresh initiatives. This role works under the direction of the Manager, Site Technology
and Implementation and serves as the primary technical resource responsible for ensuring site
technology is installed, tested, and operationally ready.
This individual coordinates closely with infrastructure teams, vendors, facilities, and local site leadership
to ensure all technology components are delivered accurately, on time, and in alignment with company
standards. The role requires a combination of strong technical skills, field coordination, and disciplined
execution.
What You’ll Do
Responsibilities include:
Experience with site technology implementations in healthcare, pharmacy, or regulated
environments.
Certifications such as CompTIA Network+, A+, or equivalent preferred.
Experience with tools such as ServiceNow, Intune, SCCM, or similar
deployment/management platforms.
Familiarity with low-voltage systems, security systems, or building technology
integrations.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Site Deployment and Execution
Execute technology deployments for new site openings, relocations, and upgrades, following
established implementation plans and standards.
Install, configure, and validate site technologies including:
Network equipment (switches, firewalls, wireless access points)
Workstations, laptops, and mobile devices
Printers and multi-function devices
Telephony and conferencing systems
Peripheral equipment and end-user setup
Coordinate onsite activities such as hardware staging, shipping, receiving, and installation.
Perform site readiness checks to confirm infrastructure, connectivity, and equipment
availability.
Technical Coordination
Serve as the primary point of contact for onsite technology implementation activities.
Coordinate with network, infrastructure, security, and support teams to ensure proper
deployment sequencing and configuration.
Work with carriers and vendors for circuit turn-ups, installations, and troubleshooting.
Support structured cabling coordination and validate installations meet standards and
specifications.
Assist with cutover activities and ensure a smooth transition to operational support.
Testing and Readiness Validation
Conduct pre-go-live validation, including:
Network connectivity and performance
Device functionality and configuration
User workstation readiness
Telephony and communication systems testing
Identify and resolve issues prior to site go-live, escalating as needed.
Document test results, issues, and remediation actions.
Documentation and Standards Compliance
Maintain accurate documentation of site deployments, including asset tracking, configurations,
and installation records.
Follow and enforce established site technology standards, checklists, and playbooks.
Provide input on improving deployment procedures, tools, and documentation.
Ensure all hardware and configurations align with security and compliance requirements.
Vendor and Support Coordination
Work closely with vendors, onsite contractors, and service providers during implementation.
Validate vendor work quality and escalate issues when expectations are not met.
Support post-go-live transition to IT operations and service desk teams.
Assist with warranty support, equipment replacements, and vendor follow-ups as needed.
Technical Knowledge
Working knowledge of:
Networking fundamentals (TCP/IP, LAN/WAN, wireless)
End-user computing and device deployment
Imaging, provisioning, and hardware setup
Telephony and conferencing tools
Basic firewall, switching, and connectivity troubleshooting
Understanding of structured cabling and site infrastructure basics.
Familiarity with service management and asset tracking systems.
Skills and Competencies
Strong hands-on technical and troubleshooting skills.
Excellent organizational and task execution capabilities.
Ability to follow structured implementation plans while adapting to site-specific challenges.
Strong communication skills and ability to work with both technical teams and business users.
Ability to manage multiple tasks and site activities with accuracy and attention to detail.
Self-starter with the ability to work independently in field environments.
Key Success Measures
Successful execution of site deployments with minimal defects
On-time completion of assigned implementation tasks
Accuracy and completeness of site setup and configuration
Reduction in post-go-live issues and support escalations
Compliance with technology standards and documentation requirements
Positive feedback from site stakeholders and project teams
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Ability to travel frequently to company locations and implementation sites.
Ability to lift and transport technology equipment (up to ~50 lbs).
Work may occur in office, warehouse, or active construction environments.
Flexibility to work evenings or weekends for site cutovers or critical deployments.
Effective detection and response to security incidents
What We’re Looking For
You may be a great fit if you bring:
QUALIFICATION REQUIREMENTS
Education and Experience
Associate or Bachelor’s degree in Information Technology, Computer Science, or related field
preferred; equivalent experience considered.
3+ years of experience in IT infrastructure, desktop support, or hands-on technology
deployment roles.
Experience supporting multi-site environments, office openings, or infrastructure rollouts
preferred.
Familiarity with working in construction, facilities coordination, or field service environments is
a plus.
QUALIFICATIONS PREFERRED
Experience with site technology implementations in healthcare, pharmacy, or regulated
environments.
Certifications such as CompTIA Network+, A+, or equivalent preferred.
Experience with tools such as ServiceNow, Intune, SCCM, or similar
deployment/management platforms.
Familiarity with low-voltage systems, security systems, or building technology
integrations.
Why LUX Infusion
At LUX Infusion, we believe infusion care deserves more light - more warmth, more clarity, and more connection.
Here, you’ll find:
Purpose‑driven work with real impact
A patient‑first, clinician‑led culture
Supportive, collaborative teammates
The opportunity to grow with a company building something meaningful
Come help us elevate infusion care - and see what’s possible when care comes first.
Pay Range/Rate
$75,000—$85,000 USD