Site Reliability Engineer

Overview of Role

66degrees’ Managed Cloud Optimization (MCO) team works with some of the largest cloud users in the world to help them transform their businesses with technology. Our Site Reliability Engineers (SREs) combine Google Cloud Platform expertise with a passion for devops methodologies to help our clients maintain, optimize, and scale their cloud implementations.

On a daily basis, our SREs work with varied and exciting customers on topics ranging from solving critical outages to designing and deploying new cloud workloads to building self-healing automation. Our SREs work with cutting-edge Google Cloud technologies like Google Kubernetes Engine (GKE), Anthos, BigQuery and data pipelines, as well as leading 3rd party tools like Prometheus, Datadog, and many others. Our SREs also work with languages like Python and Terraform to create automation, deploy infrastructure, and contribute to open-sourcing.

If you’re looking to continually build and apply your Google Cloud expertise to new and varied environments while acting as a key contributor to building the best Google consulting partner in the industry – let’s talk.

Responsibilities

Our ideal candidate will understand the value of teamwork. We are looking for the right fit with our rapidly growing organization and will invest in training.

We are based in Chicago, Illinois and Denver, Colorado. Remote candidates should not hesitate applying. A 66degrees’ Site Reliability Engineer’s responsibilities and duties are as follows:

Ensure near-zero downtime with monitoring and alerting, self-healing automation, and continuous improvement

Create highly automated, available and scalable systems by applying software and infrastructure principles

Employ and advise clients on DevOps and SRE principles and practices, covering deployment pipelines, HA, service reliability, technical debt, and operational toil for live services running at scale

Provide a proactive approach to our clients’ workloads, anticipating failures, automating tasks, ensuring availability, and providing a great customer experience

Work closely with clients, your team, and Google engineers to investigate and resolve infrastructure issues

Contribute to ad-hoc initiatives such as writing documentation, open-sourcing, and improving operation, making a huge impact at a rapid-growth Google Premier Partner

Qualifications

Minimum 3+ years of cloud and infrastructure experience, including demonstrated expertise with Linux, Windows, k8s, databases, and networking services

2+ years of Google Cloud experience and related certifications strongly preferred but not required

Proficiency with Python required. Other programming language experience is a plus

Strong provisioning and configuration skills using Terraform

Experience with 24x7x365 monitoring, incident response, and on-call support.

Experience in troubleshooting that spans systems, network, and code

Experience determining & negotiating Error budgets, SLIs, SLOs, and SLAs with product owners

Demonstrate the ability to work independently and as a member of a greater team, including cross-team activities

Experience working in Agile Scrum, Kanban methodologies in SDLC

Proven experience balancing service reliability, metrics, sustainability, technical debt, and operational toil for live services running at scale

Strong communication skills, as this is a heavily customer-facing role

Bachelor’s degree in computer science, electrical engineering, or equivalent required