Shop Manager- Full-Time, Bloomingdale's 59th Street

Shop Manager, Bloomingdales:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Shop Manager will lead and execute all efforts required to achieve individual shop goals within Bloomingdales.

Reporting to the District Manager, essential responsibilities include but are not limited to:

What You’ll Do:

Measure and monitor sales performance taking action to improve business performance when needed.

Ownership of operational execution of pad and stockroom to achieve necessary revenue targets while balancing budget and expenses.

Use a high level of business acumen to understand the business drivers and opportunities and build solutions.

Consistently meet and exceed store sales goals.

Drive the execution of an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.

Lead the pad and deliver an excellent customer experience through a customer first mindset to build loyal client relationships.

Assist customers and monitor client interaction with the team and provide in the moment coaching for continuous improvement.

To create an optimal balance of sales and service by having the right people, in the right place at the right time through effective scheduling while achieving payroll goals.

Uphold consistent inventory accuracy and controls in store.  Lead & train the team in store to ensure consistent deliverables.

Contribute to Loss Prevention in all areas of the business, set expectations & own training for the store team.