Senior Solutions Engineer
This role sits within our Technology team, which empowers the firm through secure, scalable, and innovative solutions. As a Senior Solutions Engineer, you’ll play a critical role in driving Salesforce and enterprise technology projects that streamline operations and elevate client service.
What You’ll Do
Collaborate with stakeholders to turn business needs into scalable technical solutions and architecture
Lead project delivery across platforms, with a strong focus on Salesforce, using Agile methodologies
Build customized workflows, dashboards, and automations to support diverse business units
Integrate AI-powered tools to enhance knowledge management, search, and automation
Ensure platform stability and user satisfaction by troubleshooting and resolving system issues
Document and deliver training and enablement resources for system users
Support change management, including communications and adoption strategies
Stay on top of emerging technology trends, especially in AI and automation
Ideal Candidate Background
6+ years of experience in solutions engineering, product management, or technical consulting
4+ years hands-on experience administering and building in Salesforce environments
Exposure to large language models (LLMs) such as ChatGPT or Claude
Familiarity with Python, SQL, or Apex
Experience with business intelligence tools like Tableau or Power BI is a plus
Strong cross-functional communication and stakeholder management skills
Ability to balance strategic thinking with tactical execution
Comfortable navigating ambiguity and solving complex problems in a fast-paced setting
Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field
What We Offer
Comprehensive Medical, Dental, and Vision Insurance
Life and disability insurance, mental health and family planning benefits, and back-up childcare
401(k) matching program
Commuter benefits
Wellness and hybrid work stipends
Support for certifications, tuition reimbursement, and learning resources
Smart-casual dress code
Location
Applicants are expected to work onsite in our New York City office in accordance with our hybrid working policy.
Compensation Range: ICONIQ is required by law to include a reasonable estimate of the salary range for this role. There are several factors taken into consideration in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At ICONIQ, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation terms. A reasonable estimate of the current salary range is $170,000 - $190,000 together with the benefits listed above.