Senior Project Manager (Southeast)

General Description:

As a GuidePoint Security Senior Project Manager, you are managing a unique portfolio of security focused Professional Services engagements which directly contribute to our client’s goals and success. This position may also require serving as a client-side billable resource for Project Management service delivery. Ability to effectively manage projects across all GuidePoint service offerings.

Role and Responsibilities:

Efficient and effective management of Professional Services projects through the full engagement lifecycle:

Sales handoff

Resourcing

Customer project plan development

Execution management

Project closeout activities

Ensure regular and timely communications to all key stakeholders

Manage project issues and risks to resolution

Maintain and foster internal and external customer relationships, ensuring objectives and statement of work deliverables are met

Plan and manage resources ensuring all projects meet scope and budget expectations

Maintain the OpenAir PSA application for project data

Manage and support internal processes for revenue recognition and customer invoicing

Create and maintain project management methodology and process documentation

Provide Project Management services to GuidePoint customers in a professional service capacity

Work Closely with C Level executives on strategic projects

Implement reporting framework to ensure stakeholders are informed

Strong Strategic direction, leadership while engaging team members so they reach their full potential

Coordination with vendors (Procurement & Demos)

Ensure Team is following company standards and best practices

Adhere to GuidePoint Security’s Core Values

Other duties as assigned

Required Experience and Education:

Minimum of 3 years of experience in project management

Minimum of 2 years of experience in a consulting services role or similar IT Project Management structure.

Experience in interfacing with information security positions and stakeholders

Experience with Agile methodology

Bachelor’s degree in a relevant discipline or equivalent experience

Personal drive and passion for not only personal growth but also the growth of PMO and other GuidePoint Security teams

Advanced project management skills, with demonstrated ability to evaluate project objectives and scope, gain customer understanding, schedule resources, and manage timeline and budget to plan

Ability to manage multiple projects and/or teams simultaneously while maintaining customer satisfaction and financial health

Understanding of a broad range of information security terms and disciplines

Understanding of professional services revenue recognition and invoicing

Demonstrated successful leadership of personnel and technical projects, including the ability to lead, mentor and develop team members

Written communication skills for use in preparing formal deliverables

Verbal communication skills that include the ability to communicate with anyone from a technical resource to the highest level of management

Ability to analyze and solve problems, perform complex tasks and prioritize

Ability to build customer relationships that enhance communications to ensure project success

Demonstrated strong skills in persuasion and negotiation

Advanced use of all Microsoft Office Suite and Microsoft Project, with advanced ability to utilize Microsoft Excel for project reporting

Proficient in Jira, OpenAir and Salesforce, or other Professional Services applications

Standard industry certifications are preferred

Experience utilizing remote teleconferencing tools

Willingness to travel up to 15%

Evening and weekend hours may be required

Ability to exemplify GuidePoint Security Core Values by having the following:

Desire to “Take Ownership & Complete Our Mission by being a part of the solution, hold themselves accountable, become the expert and take the initiative to get things done

Ability to “Wow Them” by making the customers’ experience a memorable one that keeps them coming back for more

Passion to “Always Challenge Themselves and Have Fun Doing It” by pushing ourselves to take risks and exceed our own expectations.

Desire to follow the “No Jerks” Core Value by treating people with respect and dignity

Preferred Education and Experience:

Standard industry certifications

Travel Requirements:

Up to 15%

Physical Requirements:

Sedentary work

Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day

Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day