Senior Product Manager

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Role Overview

West Monroe is seeking a Senior Product Manager within TechEx to lead the strategy, roadmap, and delivery of technology products that drive measurable business outcomes. This role partners closely with business stakeholders, clients, engineers, architects, and design teams to translate complex needs into scalable product solutions.

The Senior Product Manager will own products across the lifecycle—from discovery and prioritization through development, launch, adoption, and continuous improvement. The role requires strong technical fluency and an AI-forward mindset, including the ability to leverage AI throughout the software development lifecycle (SDLC) to improve delivery velocity, quality, and decision-making.

Key Responsibilities

Own product strategy, roadmaps, priorities, and release plans aligned to business outcomes.

Partner with stakeholders and customers to understand needs and identify product opportunities.

Translate business needs into actionable product requirements, backlogs, and priorities.

Guide engineering teams through Agile delivery and resolve technical, resource, and prioritization blockers.

Apply AI across the SDLC to accelerate discovery, requirements, development, testing, analysis, and delivery.

Identify opportunities for AI-enabled features, automation, and workflow improvements.

Partner with engineering and architecture teams to evaluate technical solutions and tradeoffs.

Drive product adoption and continuously improve capabilities based on data and customer feedback.

Define and track KPIs for adoption, quality, cycle time, business impact, and ROI.

Ensure alignment with architecture, security, privacy, compliance, and responsible AI standards.

Manage product investments and resources with a focus on maximizing value and controlling cost.

Promote reusable, scalable product capabilities and best practices across TechEx.

Skills & Competencies

Strong product strategy, roadmap, prioritization, and lifecycle management skills.

Strong Agile product delivery and engineering collaboration experience.

Ability to balance business value, customer needs, technical feasibility, and delivery constraints.

Strong stakeholder management across technical, business, and client audiences.

Ability to communicate complex technical concepts clearly and concisely.

Data-driven approach to product decisions, adoption, KPIs, and ROI.

Practical understanding of software development, architecture, APIs, data, and cloud technologies.

AI fluency and experience incorporating AI into product management and software delivery workflows.

Familiarity with GenAI, LLMs, AI agents, RAG, workflow automation, and AI-assisted development tools.

Understanding of responsible AI principles, including accuracy, privacy, security, governance, and human oversight.

Strong problem-solving, analytical, and business acumen.

Qualifications

Bachelor’s degree or equivalent professional experience.

5–8+ years of product management, technical product management, consulting, or related experience.

Experience owning software products from discovery through launch, adoption, and continuous improvement.

Strong experience partnering with engineering, architecture, design, and business teams.

Experience leading Agile software delivery and managing product backlogs and roadmaps.

Experience applying AI tools across the SDLC, including areas such as discovery, requirements, development collaboration, testing, analysis, or release activities.

Familiarity with tools and technologies such as ChatGPT/OpenAI, Claude, Gemini, GitHub Copilot, Cursor, or similar AI platforms.

Experience with AI-enabled products, workflow automation, data platforms, or operational systems preferred.

Consulting, client-facing product delivery, or complex matrixed organization experience preferred.

Product Management or Agile certifications (SAFe, AIPMM, CSPO, or similar) are a plus.

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