Senior Product Manager, Provider UM

As a Senior Product Manager, Provider UM you will lead the development and commercialization of provider solutions that transform case management workflows to enhance clinical decision-making and improve operational efficiency. This role is critical to defining the vision, strategy, and roadmap for key AI-powered products within our portfolio. The ideal candidate brings a blend of strategic thinking, technical expertise, AI fluency, and market-driven insights to shape innovative and scalable technology solutions.

You will:

Define and execute product strategy and roadmaps aligned with company goals and customer needs

Lead cross-functional teams (engineering, UX, clinical, marketing) through the product lifecycle, managing execution of features through Product Owners

Conduct market research, user interviews, and competitive analysis to inform product decisions

Track and report on product performance using data to drive continuous improvement

Lead GTM strategy, including defining offerings, packaging, and pricing models to accelerate growth.

Size the market opportunity for new offerings, develop monetization plans, and evaluate financial impact

Work across marketing, sales, and partner teams to build insight into emerging market segments.

Build clear business cases and market entry frameworks to justify product investment decisions

Contribute to product client proposals

Partner directly with clients and strategic accounts to develop solutions, gather feedback, and validate product-market fit

Act as the voice of the customer throughout the product lifecycle—advocating for usability, value realization, and satisfaction

Lead client-facing presentations and product briefings to drive adoption and engagement

Collaborate with Customer Success and Account Management to identify upsell and cross-sell opportunities

What We’re Looking For:

4+ years of experience in product management and 10+ years of professional experience, preferably in healthcare technology or health information services.

Proven ability to define and deliver high-impact products in an agile environment

Experience working with finance and strategy teams on investment cases and revenue models

Customer-focused mindset with strong analytical and problem-solving skills and decision-making skills.

Strong business skills associated with the range of go-to-market activities of product management and/or product marketing

Proven track record of launching B2B or enterprise products from concept to commercialization

Excellent communication, storytelling, and stakeholder management skills

Strong understanding of utilization management workflows, medical necessity criteria, health system operations, and clinical decision making

AI Fluency: proven ability to leverage AI tools to augment product workflows, working knowledge of AI architectures (LLMs, RAG, agents), and demonstrated ability to translate technical AI capabilities into customer value

Preferred Qualifications:

Familiarity with healthcare workflows, EMRs, or clinical content platforms is highly desirable.

Strong customer focus and ability to translate insights into actionable features.

Enthusiasm for continuous improvement, learning, and innovation in healthcare technology.

The above is intended to describe the general content of and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Pay Range: $150,000 - 210,000

Other compensation: Bonus Eligible

Travel Expectations: 25% (roughly ~6x a year outside of travel to Seattle HQ)

Perks & Benefits:

💻 Remote work

🩺 Medical, dental, vision, life, and disability insurance

📈 401K retirement plan; flexible spending and health savings account

🏝️ 15 days of paid time off + additional front-loaded personal days

🏖️ 14 company-recognized holidays + paid volunteer days

👶 up to 8 weeks of paid parental leave + 10 weeks of paid bonding leave

🌈 LGBTQ+ Health Services

🐶 Pet insurance

📣 Check out more of our benefits here: https://www.mcg.com/about/careers/benefits/

We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Only with diverse thoughts and ideas will we be able to create the change we want in healthcare. The more inclusive we are, the better our work will be for it.

MCG Health is a Seattle, Washington-based company and is considering remote candidates with light travel required.

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