Senior Manager, ezyVet Systems
Location: Remote, US Only
Working Hours: Eastern or Central Time
**Travel required for new practice launches and other onsite support as needed
Who We Are:
Nightingale Veterinary Partners is a fast-growing family of veterinary practices, headquartered in New York City. The organization includes practices in New York, New Jersey, Connecticut, Pennsylvania, Rhode Island, and Massachusetts.
We are building a company focused on clinical excellence, sustainable growth, and long-term value creation. As we continue to grow, we are seeking a Compliance Program Coordinator who wants to play a meaningful role in shaping the organization's future.
Position Overview
Nightingale Veterinary Partners is looking for an experienced ezyVet expert to own the setup, administration, training, and ongoing management of ezyVet across our veterinary hospitals.
This person will be the internal subject matter expert for ezyVet and the primary point of contact across Operations, Finance, IT, and our practice teams. They will build new sites, maintain companywide standards, support integrations, train teams, and help ensure ezyVet is accurate, consistent, and used effectively across the organization.
The right person will understand both ezyVet and veterinary hospital operations, including how system setup impacts workflow, inventory, reporting, pricing, and financial accuracy.
Key Responsibilities:
ezyVet Ownership and Administration
Own the configuration, administration, and ongoing management of ezyVet across all practices
Maintain consistent standards for products, services, product groups, templates, tax codes, dispensing fees, user permissions, reporting structures, and other key settings
Review user access and licensing to ensure access is appropriate and billing is accurate
Identify and correct inconsistencies across practices
Serve as the primary escalation point and manage the relationship with ezyVet and IDEXX
New Practice Builds and Launches
Independently build and configure ezyVet for new Nightingale practices
Partner with Operations, Finance, IT, and clinical leadership to ensure each site is configured and tested before opening
Set up scheduling, resources, products, services, pricing, inventory, templates, permissions, and integrations
Lead ezyVet training for new practice teams and provide onsite launch support
Complete post launch reviews and make necessary adjustments
Training and Internal Resources
Develop and maintain role specific training, guides, videos, checklists, and other internal resources
Provide ongoing education as workflows change or new functionality is introduced
Identify recurring knowledge gaps and create training or resources to address them
Financial and Operational Accuracy
Partner with Finance and Operations to ensure ezyVet supports accurate reporting and hospital operations
Audit key areas including product and service setup, tax codes, dispensing fees, pricing, inventory setup, and costs
Review monthly inventory reporting and investigate unusual variances or system issues
Troubleshoot issues affecting invoicing, payments, inventory, revenue, or financial reporting
Integrations and System Improvement
Own the implementation and ongoing management of ezyVet integrations
Partner with IT, internal teams, and vendors to test and troubleshoot integrations
Research and evaluate new ezyVet functionality, integrations, and tools
Stay current on system updates and recommend changes that improve workflow, consistency, or reporting
Maintain a clear process for testing, approving, documenting, and communicating system changes
Qualifications:
Significant hands-on ezyVet experience within a veterinary hospital, veterinary group, or veterinary software environment
Experience administering ezyVet beyond standard end user functionality
Experience with new site builds, implementations, conversions, or major system projects
Strong understanding of veterinary hospital operations, inventory, invoicing, payments, scheduling, and reporting
Ability to understand how system configuration impacts operational and financial results
Strong troubleshooting, project management, training, and communication skills
High attention to detail and ability to work independently across multiple practices and projects
Willingness to travel for launches and other onsite support as needed
Preferred Experience
Experience building ezyVet sites from the ground up
Experience with veterinary inventory and COGS reporting
Experience managing ezyVet integrations
Experience supporting both general practice and specialty veterinary hospitals
What We Offer
The salary range for this role is: $85,000 - $100,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, relevant experience, and competencies.
Comprehensive medical, dental, and vision coverage
FSA/HSA
Paid time off
401(k) with a company match
Paid Parental Leave
Elective benefits through MetLife
Employee pet discounts
Discounted pet insurance
Work Environment
This is a remote position based within the United States. Travel will be required as needed for new practice launches and on-going site support.
Come As You Are
We provide equal opportunities for everyone who applies to and works for our company, regardless of
age, sex, sexual orientation, gender identity, gender expression, race, color, national origin, disability, and all other law-protected considerations that make you, You.
NYS Pay Range
$85,000—$100,000 USD