Senior Forward Deployed Engineer
Description
As a Forward Deployed Engineer you'll help us land key accounts by working closely with Sales and Customer Success to translate urgent, high-stakes needs into high-quality product work — shipped as durable Fleetio product that can be supported like the rest of the platform.
If you're excited by high-impact, high-visibility engineering work this could be a great fit. This team turns key account commitments into real, shippable products so Fleetio can win strategic deals and support those customers long-term. The engineers in this role will directly influence outcomes for key accounts and help close some of the largest deals at Fleetio.
More About Our Team and Company
Watch our culture videos: https://fleet.io/culture
Engineering culture, interview process and videos: https://www.fleetio.com/careers/engineering
Fleetio Go overview video: https://www.fleetio.com/go
More about the Fleetio platform: https://www.fleetio.com/features
API docs: developer.fleetio.com
Test drive Fleetio to get an even better feel for what we're building: https://www.fleetio.com/register
This is a remote opportunity and is open to candidates in the United States, Canada, or Mexico.
Who you are
You’re a product-minded, delivery-oriented engineer who can operate in high-trust environments. You can take ambiguous problems and turn them into clear plans and high-quality shipped software. You’re comfortable collaborating directly with Sales and Customer Success partners to translate customer and deal context into product capabilities. This work includes quick discovery, rapid scoping, and clear communication about tradeoffs and timelines.
You’re independently successful: you take ownership from start to finish, stay tenacious through ambiguity, and consistently find a way to deliver.
You care about maintainability and operational excellence.
Your impact
Ship high-leverage product improvements that unblock strategic deals and expand what Fleetio can confidently commit to for key accounts.
Partner closely with Sales and Customer Success to understand constraints, timelines, and customer workflows; then, turn those needs into clear requirements and implementation plans.
Drive work end-to-end: clarify the problem, align stakeholders, deliver iteratively, and ensure what you ship is production-ready and supportable.
Partner with Product, Design, and Engineering peers to make pragmatic scope decisions and deliver iteratively.
Build solutions that meet Fleetio's product and engineering standards: testing, observability, maintainability, documented
Communicate proactively and clearly about tradeoffs, risks, and timelines.
Your experience
5+ years of experience with Ruby on Rails
2+ years with React
Strong experience building and shipping production web applications with a focus on quality and maintainability.
Experience collaborating with non-technical stakeholders, translating needs into technical plans, and managing expectations.
Ability to decompose complex requests into milestones and deliver incrementally.
Strong written communication and comfort working in a remote, async-friendly environment.
Nice to have
Experience working on a large-scale Ruby on Rails application.
Experience working on customer-facing platform/product capabilities that support enterprise accounts.
Experience partnering with go-to-market teams (Sales, Customer Success) on delivery of time-sensitive commitments.