Senior Enterprise Solutions Engineer - French Speaking
Smartsheet is looking for a French-speaking Senior Enterprise Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales, Customer Success, Marketing, Professional Services and Product to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a force multiplier within the Solutions Engineering organisation that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world.
This role is part of the Go to Market team and is based in London, UK (Hybrid eligible) and will be reporting directly to the Manager, Enterprise Solutions Engineering.
You Will:
Identify, build, and demonstrate innovative solutions to solve complex business challenges for high visibility Smartsheet customers
Lead technical sales engagements, identify customer requirements, summarise challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
Proactively grow and maintain deep knowledge for all Smartsheet products, services, and competitors
Actively seek opportunities for cross-functional collaboration and partnership with various departments to support and execute strategic plans and initiatives
Leverage your expertise to lead or participate in the onboarding, mentoring, and coaching of team members
Partner with SE and Product teams to represent the voice of the customer and inform product roadmaps
Consult and collaborate on strategic programs within the Solutions Engineering department
Stay up-to-date on industry trends and best practices, consulting your customers and peers as both a Smartsheet product and industry discipline subject matter expert
Periodically travel to customer sites and industry events as a technical subject matter expert
Perform other duties as assigned
You Have:
Fluency in French and English is required
3-5+ years of experience in a pre-sales role or related field in the SaaS and enterprise B2B software industry. If you don’t have this amount of experience but still feel that you have something to bring, we’d love to hear from you! We’d be especially interested in transferable skills from other industries and roles.
Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
Strong technical skills and comfort working in ambiguous and high-pressure situations
Experience taking a consultative approach to problem solving and positioning solutions
Excellent communication and presentation skills, with the ability to adapt communication style to various personas, and convey technical information to both technical and non-technical audiences
Demonstrated experience playing an ownership role in working cross-functionally to support a customer journey
Relentless curiosity and a commitment to excellence
Legally eligible to work in the UK on an ongoing basis
Perks & Benefits:
Employer-paid Private Medical and Dental, additional cost for family members
Monthly contributions toward your pension
25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
Teleworking options from any registered location in the UK (role specific)