Senior Director, Revenue Cycle Management
Position Summary
Blackbird Health is looking to hire a Senior Director, Revenue Cycle Management (RCM) to lead and transform our revenue cycle operations during a period of rapid multi-state expansion. Reporting into executive leadership, this role owns end-to-end revenue operations—including billing, collections, A/R, denial management, delegated credentialing, and payer enrollment. The Senior Director will serve as a strategic thought partner across Finance, Operations, and Clinical leadership to optimize cash flow, eliminate revenue leakage, build scalable systems, and strengthen payer relationships across all markets.
What makes you, you:
Strategic RCM leader who connects billing performance (DAR, A/R aging, clean claim rates) to broader business growth with an eye on the latest technology and trends
Proven expert in multi-state provider enrollment, credentialing, and delegated credentialing operations.
Analytical problem solver skilled at diagnosing root causes in claims, denials, and payer workflow bottlenecks.
Strong executive presence with a track record of driving cross-functional alignment across competing business priorities.
Adaptable change leader comfortable building scalable operating models and controls in fast-growing healthcare environments.
Deep understanding of healthcare compliance, HIPAA, and multi-site revenue integrity.
How you’ll make an impact:
Own the RCM strategy, operating model, and KPIs to maximize collections and drive clean claim performance.
Lead end-to-end transformation across billing, denial reduction, A/R management, and insurance authorizations.
Oversee the transition to delegated credentialing, payer enrollment, and senior-level payer escalation and relationship management.
Partner with Finance and executive leaders on payer contracting, reimbursement strategy, and revenue forecasting.
Optimize EHR/PM technology (e.g., Athena), automation, and outsourced RCM vendor SLAs to ensure strict accountability.
Build, mentor, and scale a high-performing RCM organization with clear ownership and operating rhythms.
The basics you’ll need:
8+ years of progressive healthcare revenue cycle management experience with significant leadership scope.
Hands-on leadership in delegated credentialing and multi-state payer enrollment execution.
Demonstrated success improving cash collections, lowering denial rates, and reducing A/R aging.
Deep functional expertise with major PM/EHR platforms such as AthenaHealth, Epic, or eClinicalWorks.
Experience supporting multi-site, multi-state healthcare organizations undergoing rapid scaling or operational change.
Proven ability to manage, evaluate, and optimize external RCM vendor and technology partner relationships.
Nice to have:
Behavioral health, mental health, or pediatric healthcare experience.
Background in management consulting, interim leadership, or organizational turnarounds.
Benefits
Medical, Dental & Vision coverage
401k (with a company match)
Employer-paid life insurance coverage
Generous paid time off
Opportunities for career growth
Diverse and experienced leadership team, supportive work culture
Salary Range
$140,000—$160,000 USD