Senior Deal Desk Analyst
As a Senior Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them
What You’ll Do:
Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams
Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies
Solve customer satisfaction issues following execution of the deal
Actively negotiate deals directly with the customer as needed
Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
Function as point of contact and subject matter expert for Sales on deal pricing matters
Drive adherence to internal controls, protocols and business rules
Who You Are:
Experienced in 4+ years of Deal Desk experience
Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company
Knowledgeable of revenue recognition principles
Comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
Strong in your attention to detail and communication skills
Able to work independently and multi-task in fast paced, high pressure environment
Data-driven with strong quantitative skills
Analytical with the ability to approach a problem from multiple perspectives
Bonus Points:
Experience with Salesforce and CPQ
Advance level with MS Excel or similar.
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
Generous and competitive benefits package
New hire stock equity (RSUs) and employee stock purchase plan
Pet adoption assistance and insurance program
Continuous career development and pathing opportunities
Product training to develop an in-depth understanding of our product and space
Best in breed onboarding
Internal mentor and buddy program cross-departmentally
Friendly and inclusive workplace culture
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:
$94,000—$125,000 USD