Senior Data Analyst
Key Responsibilities
Own end-to-end analytics for the fiat business line — P2P, One-Click Buy (credit card / balance / money deposit), fiat Spot pairs, and fiat FTD — covering conversion funnels, corridor-level user behavior, and revenue structure
Build and maintain dashboards and automated reporting to track fiat OKR metrics
Analyze fiat revenue composition end to end — trading fees, spread, and hedging PnL — and construct full-chain revenue models from gross revenue through channel cost and hedging cost to net revenue
Monitor fiat liquidity supply and demand: order-book depth and spread by currency, maker/taker supply structure, and competitive benchmarking against other exchanges and local platforms
Evaluate payment channel and P2P partner performance — conversion, cost, failure reasons, settlement reconciliation — and support commercial negotiations with data
Deliver data support for regional entities and regulatory requirements, where accuracy standards are externally auditable
Build operational monitoring for fiat workflows: order/ticket SLA and aging metrics, queue and pending-stage breakdowns, and anomaly alerting
Support product, operations, regional, compliance, and finance teams with ad-hoc analysis, pre/post-launch impact assessment, and A/B or quasi-experimental evaluation of pricing and fee changes
Provide actionable recommendations on pricing, currency and corridor prioritization, maker incentive design, and channel strategy to support fiat growth and monetization
Required Qualifications
Fluent in English and Mandarin (written and spoken)
5+ years of experience in data analysis, business intelligence, or a related analytical role
Background in payments, fiat on/off-ramp, FX, cross-border remittance, banking, or fintech required
Strong proficiency in SQL and at least one analytical programming language (Python or R)
Experience with BI/visualization tools (Tableau, Looker, Power BI, or similar)
Solid understanding of conversion funnel and transaction-flow analysis — drop-off diagnosis, failure attribution, cohort-based conversion
Strong analytical thinking with the ability to translate complex data into clear, actionable insights
High attention to detail and commitment to data accuracy, particularly for externally reported or compliance-facing figures
Comfortable working across different time zones
Preferred Qualifications
Familiarity with crypto fiat gateways — P2P marketplaces, card acquiring, local bank rails, stablecoin settlement
Experience with two-sided marketplace dynamics (maker/taker supply, pricing competitiveness, ad ranking) or market microstructure and order-book depth analysis
Experience supporting regulated entities and regulatory reporting
Experience in fraud, AML, or market-abuse analytics
Experience with statistical analysis, forecasting, quasi-experimental design, or machine learning techniques
Prior experience at a crypto exchange, payment institution, or digital asset platform