Senior Business Analyst

Key Responsibilities

Provide real-time system monitoring for Razorpay’s top merchants and enterprise-wide transactions, with immediate stakeholder alerts during performance issues

Transform merchant key metrics into actionable business intelligence through comprehensive data analysis

Execute timely communication to stakeholders during system incidents or data anomalies

Build and maintain interactive dashboards for internal performance tracking and metric visualization

Identify meaningful patterns, trends, and inferences through data analytics

Collaborate cross-functionally with internal teams to resolve issues and implement improvements

Required Qualifications

Proven ability to manage and interpret large-scale datasets

Hands-on experience with business intelligence tools and data manipulation techniques (Tableau, looker etc)

Knowledge of SQL for data extraction and analysis

Strong communication skills