Senior Account Manager

Role:  Senior Account Manager

Location:  Mumbai Maharashtra

About the role:

OLIVER is a rapidly expanding creative services agency with a twist – we provide our clients with bespoke dedicated agencies that operate from within their offices. We are building a team of individuals who have the ability and confidence to learn on the job and help the client transform their marketing capabilities.

The Senior Account Manager is responsible for running the day-to-day operations in the studio. You are responsible for liaising with the Clients and internal teams to ensure the on-time, on-brief delivery of high- quality digital projects. As the Senior Account Manager, you will be leading project delivery, from ideation to execution, for a number of brands, working with multiple internal and external teams. You will support business growth by ensuring that projects are delivered on-time, within budget and to the highest quality standards. You will also work closely with the Account Director and Business Director to ensure that the Clients are happy, and to look for up-selling opportunities.

What you will be doing:

Responsible for the day-to-day execution of accounts, from an operational, output, Client, and team management perspective

Accountable for the delivery of the growth and achievement of growth targets

Accountable for receiving positive Client feedback for all projects delivered

Manage and develop positive Client relationships

Manage and develop junior team members

What you need to be great in this role:

5 years of experience from outside of the studio

Minimum 2 years of experience in Account Management level

Experience of managing multiple teams and skill sets

Evidence of growth

Record of re-signing accounts

Self-motivated, working with little supervision

Collaborative team player, open minded and non-political

Proven ability to communicate and liaise with junior to senior-levels in the business

Discrete about all confidential and personal information

Driven, proactive, helpful, and an enthusiastic team player

Financial rigor and business acumen

Quality of being extremely thorough and accurate

Demonstrable leadership abilities

Passion for and inquisitive about AI and new technologies

Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical

Req ID: 18509

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