Scheduling Coordinator- Virtual Care Providers (Marlton, NJ)

Job Summary:

Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in the Marlton, NJ office. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.

Responsibilities:

Scheduling patient appointments in adherence to Provider availability/area.

Prioritize urgent appointment task and schedule them accordingly

Assures that all messages are completed and distributed appropriately

Reschedules patient appointments as needed

Reviews and updates patient insurance information

Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service

Displays excellent communication skills

Reaches out to referring sources for patients expressing difficulty with scheduling

Updates account information at the point of scheduling

Maintains provider daily appointment quota

Have new patients scheduled within 3-5 business days

Insurance preauthorization

Places calls to the patients for the providers when needed

Handles voicemails daily and ensures all inquiries are handled properly

Correctly notate patient charts to maintain up to date accuracy

Qualifications:

High School Diploma / GED required; Associate or Bachelor's Degree preferred

Administrative healthcare experience preferred

Attention to detail

Ability to navigate several software databases throughout the day

Maintain a calm and pleasant demeanor with patients and staff

Effective communication across various mediums of communication with staff and patients

Strong written skills

Capable of managing high volumes of phone calls

PAY RATE-$18 - $20 AN HOUR

This is an in-office role

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