Salesforce Sr. Consultant, Managed Services
AS A MANAGED SERVICES SR. CONSULTANT YOU WILL HAVE THE OPPORTUNITY TO:
Serve customers as a Senior Consultant, owning functional delivery and execution
Provide industry best practices and act as a trusted client advisor
Leverage Salesforce and/or Amazon platforms (e.g., Experience Cloud, Service
Cloud, Sales Cloud, Knowledge, Amazon Connect)
Translate business requirements into scalable solution designs and configurations
Drive continuous improvement and innovation on long-term customer engagements
Lead requirements gathering and act as the Salesforce and/or Amazon platform expert
Own client and team onboarding activities
Partner with customers to define and manage the Backlog
Define User Personas
Write and groom User Stories
Decompose User Stories into actionable Tasks
Lead 3–4 managed services engagements concurrently, supported by global delivery teams
Track budget consumption, monitor timeline and resource staffing per contract
Own engagement status, risks, issues, and client communication
Perform routine and complex Salesforce configuration and enhancements
Work together with the Delivery Owner towards client satisfaction
Coach and mentor junior functional and technical team members
Stay current on new Salesforce and Amazon capabilities
REQUIRED QUALIFICATIONS:
3-5+ years of hands on Salesforce platform experience solving complex use cases utilizing the breadth of the Salesforce Platform
Significant business process, technical consulting, or enterprise architecture experience
Solid understanding of the full Salesforce Platform and its architecture, understanding of Amazon products is a plus
Willing and able learner of new technologies
Strong written and oral communication
Client facing experience in the following areas: Project Management/Ownership, Discovery and Design, and Delivering Solution Options to Customers
Experience writing user stories with estimation/sizing and release planning
Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications.
Any additional Salesforce Certifications or accreditations are a Plus, preferably AI Specialist, Community Cloud, Field Service Lightning Consultant, CPQ Specialist
Attention towards detail – detail oriented
Strong team player
Great communication skills
Keep an open mind and must be flexible to change
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted on 08/24/2026 and open for at least 3 days.
California Annual Salary Range
$94,400 to $266,300 USD
Cleveland Annual Salary Range
$87,400 to $213,000 USD
Colorado Annual Salary Range
$94,400 to $230,000 USD
District of Columbia Annual Salary Range
$100,500 to $245,000 USD
Illinois Annual Salary Range
$87,400 to $230,000 USD
Maryland Annual Salary Range
$94,400 to $230,000 USD
Massachusetts Annual Salary Range
$94,400 to $245,000 USD
Minnesota Annual Salary Range
$94,400 to $230,000 USD
New York / New Jersey Annual Salary Range
$87,400 to $266,300 USD
Washington Annual Salary Range
$100,500 to $245,000 USD
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For details, view a copy of the Accenture Equal Opportunity Statement
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