Salesforce Experience Architect, AI and Agentforce (Solution Architect)
As an Experience Architect, AI & Agentforce, you will be responsible for driving the solution for and building Agentforce-powered experiences for users to deliver impactful business value to our clients. You'll work with our talented AI team to make significant contributions to our success and delight customers. This position is focused on experience design, solution design, architecture, and execution for GenAI technologies.
You will have the opportunity to:
Provide industry best practices and serve as a trusted client advisor
Drive requirement gathering and serve as the Salesforce platform expert
Bring an experience design-focused mindset to solutions
Work with clients to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals
Leverage Salesforce technology such as Agentforce, Einstein Bots, Einstein for Service, or Service Intelligence
Provide input on detailed design specifications, infrastructure, and project plans
Translate business requirements into well-architected solutions
Coach and mentor junior technical and functional team members
Follow and understand new Salesforce product and technical capabilities
Required Qualifications:
3+ years in a customer-facing technical consulting, enterprise architecture, or business process mapping role
5+ years of CRM industry experience
Ability to drive requirement gathering
Experience architecting and implementing Salesforce Service Cloud or Sales Cloud
Experience with GenAI prompt writing
Hands on experience with at least one of the following:
Agentforce or other Generative AI driven platforms
Einstein Service Intelligence or Next Best Action
Proven ability to design and optimize business processes across disparate systems
Ability to tie outcomes to business value (return on investment) through storytelling
Comfortable using flow charting tools (e.g., Lucidchart)
Ability to lead a cross-functional team to create rich end user experiences
Willing and able learner of new technologies
Preferred Skills:
Experience with defining robust testing approaches for GenAI solutions
What can you expect in the interview process?
Recruiter screen (phone) - 30 minutes
Introductory conversation to discuss the role and your experience
Peer Interview (Video) - 45 minutes
You’ll talk through your career goals and relevant work examples
You’ll discuss challenges you have overcome and the tools you used to get there
Panel Interview with Real-Time Exercise (Video) - 60 minutes
The call will be split into two parts:
You’ll receive a prompt and talk through potential solution options and live on the spot (no offline preparation required)
You’ll get some time to interact with NeuraFlash, Part of Accenture delivery team members
Leadership interview (Video) - 45 minutes
You’ll meet with a member of our leadership team
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted on 03/19/2026 and open for at least 3 days.
California Annual Salary Range
$94,400 - $266,300 USD
Cleveland Annual Salary Range
$87,400 - $213,000 USD
Colorado Annual Salary Range
$94,400 - $230,000 USD
District of Columbia Annual Salary Range
$100,500 - $245,000 USD
Illinois Annual Salary Range
$87,400 - $230,000 USD
Maryland Annual Salary Range
$94,400 - $230,000 USD
Massachusetts Annual Salary Range
$94,400 - $245,000 USD
Minnesota Annual Salary Range
$94,400 - $230,000 USD
New York / New Jersey Annual Salary Range
$87,400 - $266,300 USD
Washington Annual Salary Range
$100,500 - $245,000 USD
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
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