Sales Supervisor, Part Time - Platform - Culver City, CA

Sales Supervisor:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability, we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Sales Supervisor will help lead and execute all efforts required to achieve individual store goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

Consistently meet and exceed sales goals

Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships

Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships

Contribute to a technology led in-store experience for customers that both surprises and delights them

Maintain extraordinary customer experience feedback scores on service evaluation through NPS.

Act as brand ambassador - embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversation

Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory. Track receiving and removal of products.

Track metrics for BOH fulfillment, mis-pulls, cycle counts & overall inventory accuracy. Use this information to grow the team further and take action when necessary alongside in-store leadership.

Contribute to Loss Prevention in all areas of the business, set expectations & informally train alongside leadership

Maintain seamless store operational procedures, maintain weekly workflow.

Support merchandising presentation strategy and concept standards, lead and train staff as needed

Provide real-time and weekly feedback on sales, product and allocation to in store leadership based on sell through and customer feedback

Uphold and lead by example with all policies and procedures

Display a dedicated approach to motivate and support sales associates

Onboard new hires while providing in the moment coaching to improve performance of existing associates

Contribute and lead through training and customer experience programs

Maintain and manage a professional, healthy, and productive work environment alongside team in store

What you’ll bring:

Minimum of 3 years Retail Experience required.

Experience working with a sales or retail organization and/or operationally intensive business.

Ability to work in a fast-paced and ever-changing environment

Strong interpersonal skills and the ability to interact effectively with diverse personalities

Driven approach to take on new challenges with the self-motivation for your work and career

Excellent communicator with a passion for people

An effective and expedient problem-solver with a keen attention to detail

Positive attitude and feels there is no task too small and no task too large

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $22 – $28 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

Health, vision, and dental insurance for eligible employees

Paid vacation, sick, holidays & volunteer time-off for eligible employees

Mission based company + casual and entrepreneurial work environment

401K with company match

Clothing discount

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.