Sales Operations Manager
We are seeking an experienced Sales Operations Manager to partner with our Sales team for Mid-Market, Enterprise & Strategic segments. In this role, you will serve as a business partner on the Regional Sales Operations team, playing a critical role in helping Figma Sales scale revenue across both our self-service and assisted sales motions.
This role is available to hire from our US hubs and remote locations. Preferable is in New York City.
What you’ll do at Figma:
Serve as a trusted thought partner and strategic advisor to the SVP of AMER Sales — translating business performance, market trends, and field insights into clear recommendations that shape regional priorities, guide investment decisions, and accelerate growth
Assist the forecasting process for Mid-Market, Enterprise & Strategic, bringing rigor and repeatability to pipeline reviews
Lead and elevate the operating cadence — MBRs, QBRs, weekly forecast reviews — by synthesizing trends, surfacing risks and opportunities, and driving leadership to clear, timely decisions
Shape the organizational foundation across the segments by recommending headcount, org design, quota structures, and book-of-business allocation — ensuring the business is set up to scale efficiently and equitably
Build and maintain intelligence systems — dashboards, performance reports, and automated insights — that leverage AI to compress the time from data to action for sales and finance leadership
Deploy AI tools and workflows to continuously improve operational processes: from pipeline analysis and forecasting accuracy to identifying patterns in rep performance and segment health that would be impossible to surface manually
Partner cross-functionally with Sales Systems, Finance, and Data Science to uphold data quality and governance standards — ensuring the insights leadership relies on are trustworthy, timely, and actionable
We'd love to hear from you if you have:
5+ years of sales operations experience, preferably in a high-growth SaaS environment
Strong analytical and technical skills, with proven expertise in Salesforce, SQL and BI tools (specifically Sigma)
Demonstrated experience leveraging AI tools to generate sales insights, including hands-on experience with Claude Code and Codex
Strong communication skills with the ability to translate complex analysis into clear, actionable insights and deliver sophisticated models, spreadsheets, and executive presentations to senior leadership
While not required, it’s an added plus if you also have:
Deep SQL knowledge and experience with Sigma and Gong
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$140,000—$296,000 USD