Sales Engineer

ABOUT THE ROLE

Sentry's European Sales Engineering team is an established and growing team, expanding to keep pace with rising demand across the region. As a member of the team, you will be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you're all-in to make the customer wildly successful.

Please note that this is a 12 month fixed-term contract.

IN THIS ROLE YOU WILL

You'll partner closely with Sales, Customer Success, and Product to guide customers from first technical touchpoint through to long-term adoption. Day to day, that looks like:

- Bring technical expertise to customer demos, trials, implementations, and tickets

- Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: "how-to" articles and/or videos on specific functionality of the product)

- Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption

- Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer's voice and drive improvements in the product

- Attend conferences on occasion, speaking with prospects that visit our booth

YOU'LL LOVE THIS JOB IF YOU

- Enjoy talking about technology and interfacing with engineers and engineering leaders

- Appreciate working on a variety of projects with customers from lots of different industries

- Love flexing your creative brain by developing resources and content from scratch (code samples, demos, sales-consumable collateral/documents, etc.)

- Like being "in the middle of it all," working across the organization to move the product forward

- Love developer tools, open-source, and/or all things software development life cycle

QUALIFICATIONS

- 3+ years as a Sales Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects, presenting solutions, and/or working with customers

- Hands-on experience working with programming languages including JavaScript, Java, Swift/Cocoa, Python, Go, .NET, Ruby, Node.js, PHP, etc.

- Understanding of sales processes in a high transaction sales environment

- Experience selling and working with pure SaaS solutions (experience selling/implementing infrastructure tools is a plus) and proven track record of success driving revenue through technical interactions with prospects

- Excellent communication and presentation skills

- Experience with performance monitoring, Open Telemetry and code instrumentation desired but not required

- Experience developing mobile apps with native (iOS, Android) or multi-platform (React Native, Flutter) is a plus

- BS Degree in Engineering (preferably Computer Science/Engineering) is a plus

This is a 12-month fixed-term role designed for impact; high performers may have the opportunity to convert to a permanent position as the team continues to grow.

The base salary range that Sentry reasonably expects to pay for this position is €91,000 to €104,000 + a 80/20 variable. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.