RFP Administrator
Keeper is hiring an execution-oriented RFP Administrator. This can be a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in supporting enterprise growth through strategic proposal development.
About Keeper
Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.
About the Role
As an RFP Administrator, you will own the coordination, development, and submission of high-quality RFP, RFI, and security questionnaire responses. You will work closely with Sales, Customer Success, Product, Legal, Security, and Marketing teams to gather technical and business information, ensuring responses are accurate, compelling, and aligned with Keeper’s value proposition.
This role is ideal for a detail-oriented, process-driven professional who thrives in fast-paced SaaS or cybersecurity environments and enjoys turning complex technical information into clear, persuasive proposals.
Responsibilities
Own the end-to-end RFP/RFI response process, from intake and qualification to final submission
Review RFP/bid requirements and manage fulfillment of all requirements to ensure compliance and responsiveness
Manage timelines, coordinate cross-functional contributors, and ensure on-time delivery of high-quality proposals
Draft, edit, and tailor compelling responses that clearly articulate Keeper’s value proposition, differentiators, and technical capabilities
Maintain and continuously improve a centralized RFP content library, including reusable boilerplate and approved responses
Partner with Sales and Account Teams to align proposals with customer requirements and strategic deal objectives
Collaborate with Product, Engineering, Security, and Legal teams to gather accurate and compliant technical and contractual information
Manage and respond to customer security questionnaires and due diligence requests
Ensure proposals comply with formatting, legal, and regulatory requirements
Identify opportunities to improve response efficiency, quality, and win rates through process optimization
Track and report on RFP metrics, including submission volume, turnaround time, and win/loss insights
Support strategic enterprise opportunities with customized executive summaries and value narratives
Contribute to the continuous improvement of Keeper’s proposal management processes and tools
Requirements
3+ years of experience in proposal writing, RFP management, bid coordination, or related roles (preferably in SaaS or cybersecurity)
Strong writing, editing, and proofreading skills with exceptional attention to detail
Experience responding to enterprise-level RFPs and security questionnaires
Ability to translate technical concepts into clear, business-friendly language
Proven ability to manage multiple deadlines in a fast-paced environment
Strong project management and organizational skills
Experience working cross-functionally with Sales, Product, Legal, and Security teams
Proficiency with Salesforce.com and/or proposal management tools preferred
Familiarity with cybersecurity, IAM, SaaS, or enterprise software is strongly preferred
Undergraduate degree preferred (BA/BS in Communications, English, Business, or related field)
State and/or Federal RFP process experience is highly beneficial
Benefits
Medical, Dental & Vision (Inclusive of domestic partnerships)
Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
Voluntary Short/Long Term Disability Insurance
401k (Roth/Traditional)
A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Above market annual bonuses
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal
E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classification: Non-Exempt