Revenue Enablement Leader
The GTM Operations & Strategy team is responsible for productivity and performance improvements across our Go To Market Organisation (Sales, Account Management, Marketing, Professional Services / Support, Partnerships, Sales Development)
The broader GTM Operations team operates in four closely connected teams: RevOps, Incentive Compensation, GTM Technology, and Enablement.
Enablement Team Responsibilities:
- Onboarding - All new hires in GTM will go through an onboarding experience driven by the enablement team to set new Plaids up for success in their roles.
- Product Enablement - Plaid’s product suite is expanding and rapidly evolving creating a critical need for to ensure our customer facing teams are equipped to bring those solutions to market.
- Field Enablement - Partner closely with our revenue teams on strategic enablement initiatives targeted to the specific needs of our segments
- Leadership and Skill Development across all teams
As a leader of the Revenue Enablement Team, you will architect and lead our enablement strategy across all customer facing teams at Plaid. This is a highly cross-functional leadership role responsible for accelerating productivity, improving execution quality, and helping our go-to-market organization scale during rapid growth.
Responsibilities
- Define and execute Plaid’s long-term Revenue Enablement strategy across all customer-facing functions
- Build scalable onboarding and ramp programs that accelerate time-to-productivity for new hires globally
- Develop manager enablement programs that improve coaching quality, inspection rigor, and team performance
- Partner with Product Marketing and Product teams to operationalize product launches, messaging, competitive positioning, and field readiness
- Create and maintain repeatable sales methodologies, playbooks, discovery frameworks, and deal execution best practices
- Drive ongoing skills development across enterprise sales, consultative selling, technical solutioning, negotiation, and executive communication
- Build enablement infrastructure and operating systems, including content management, LMS strategy, certifications, AI-assisted learning workflows, and knowledge distribution
- Establish a measurable enablement operating cadence with clear KPIs tied to ramp time, attainment, productivity, retention, and forecast accuracy
- Partner closely with Revenue Operations to identify performance gaps and prioritize enablement investments based on business impact
- Develop scalable communication strategies that improve alignment and reduce noise across the GTM organization
- Lead and grow a high-performing enablement team while fostering a culture of continuous learning and operational excellence
- Serve as a strategic advisor to Revenue leadership on organizational readiness, productivity, and execution effectiveness
Qualifications
Must haves:
- 10+ years of experience in Revenue Enablement, Sales Enablement, Revenue Productivity, GTM Strategy, or related functions within high-growth technology companies
- Experience building and scaling enablement programs for complex, multi-product B2B organizations
- Demonstrated success partnering with executive stakeholders across Sales, Product Marketing, Revenue Operations, Finance, and Product
- Strong understanding of modern enterprise sales motions, including mid-market and strategic/enterprise GTM models
- Proven experience building onboarding, manager enablement, and field readiness programs at scale
- Exceptional program management and organizational leadership skills
- Strong analytical mindset with experience using metrics and performance data to drive decisions and measure impact
- Excellent communication and facilitation skills, with the ability to influence at all levels of the organization
- Experience implementing or scaling enablement technologies, LMS platforms, knowledge systems, and AI-enabled workflows
- Ability to thrive in fast-moving environments with evolving priorities and ambiguity
- Passion for developing people and building high-performing teams
Nice to haves:
- Experience in fintech, infrastructure software, AI platforms, or developer-focused technology companies
- Familiarity with usage-based or product-led GTM motions
- Experience integrating AI tooling into enablement workflows, coaching, or knowledge management
- Experience in a quota carrying role