Residential Loan Processor

Firstnationalbankofamerica · East Lansing, Michigan · Other

Posted 2026-08-07

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First National Bank of America is seeking an organized and detail oriented Residential Loan Processor to join the Operations Team. This role will work closely with our sales team, brokers, and other third party providers to obtain documentation. The Residential Loan Processor entails the thorough preparation and evaluation of residential loan applications to be submitted to underwriting, ensuring their conformity with company standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment. Excelling in this position requires an above-average level of attention to detail, a meticulous concern for work precision, and a strong commitment to completing tasks promptly while adhering to a slightly faster-than-average pace.

Responsibilities:

Accurately condition a new loan submission within 24 hours, which includes but is not limited, credit, income and assets

Provide regular updates to the broker partner

Review records to ensure accuracy

Qualifications:

Excellent verbal and written communication skills to engage with brokers and internal teams effectively

Strong problem-solving abilities to address transactional challenges.

Exceptional organizational and time management skills to manage multiple responsibilities efficiently

Competence in income calculation

Encompass LOS experience a plus

Employee benefits

Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00

Dental – Premiums as low as $0.00

Vision – Low premium Plan

Discounted childcare

Pet Insurance

Paid Time Off (PTO)

401k with employer match

Adjustable desks that can be raised or lowered to sit or stand

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