RESEA Coordinator

Career Team is excited to bring on a RESEA Coordinator who will perform professional work providing career counseling, intensive case management, and follow-up services to participants referred to us through the Reemployment Services & Eligibility Assessment (RESEA) Program. RESEA participants are referred if they are receiving unemployment benefits. You will support RESEA participants as they seek employment, training, or education in order to become financially stable and employed.

Your Impact On Career Team’s Success:

Provide case management services to RESEA participants who are selected to participate

Lead RESEA Workshops and Orientations for participants that introduce them to programs and resources available to them, while also cover topics such as resume building, interviewing, etc

Report participant non-compliance or eligibility issues to the UI State entities

Enter data into Work In Texas and any participant information system as required, and any other database as required by the One-Stop system

Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals

Counsel clients on available job opportunities, training programs, and other services

Refer individuals to appropriate services, training programs, or job opportunities and follow-up on those activities

Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation

Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements

Meet and/or exceed program benchmarks

Participate in all staff-related events as required, including but not limited to training, staff meetings, and individual supervision

Complete all required reports

Approach each day and task with a “ZAG” mindset

Other duties and projects as needed

The Ideal Qualifications for this Position Include:

Bachelor’s degree in a related field and 1-2 years of work experience or a satisfactory equivalent of education and experience

Strong communication skills and knowledge about community resources

Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions

Able to work with and relate to participants and be culturally sensitive

Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems

Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive

Ability to serve as a role model to customers and motivate them towards achieving goals

Ability to meet and/or exceed set goals and objectives

Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written, required

A Valid Driver’s License

Additional Skills/Knowledge Career Team Would Love for This Role:

Bilingual or Multilingual

Strong multitasking abilities and proactive approach to tasks

Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Employment Type: Full-Time, Non-Exempt Employee

Job Site: Onsite

Salary: $45,000 - $55,000/yr

Travel: 15% travel within the region

About Career Team: