Regional People Operations Specialist
Job Description
The Challenge
The Regional People Operations Specialist (P3) is a key contributor within the Tier 2 People Operations function, responsible for driving the effective resolution of complex, regionally nuanced People matters. This role acts as a critical bridge between Tier 1 service delivery and strategic People partners, ensuring seamless execution of employee lifecycle processes with a strong emphasis on compliance, consistency, and operational excellence.
Operating as a trusted partner to HRBPs, Country Partners, Legal, and cross-functional stakeholders, this role supports performance management, employee relations, and regional operations while identifying opportunities to enhance scalability, efficiency, and overall service delivery. Additionally, this role contributes to Talent Acquisition operations, supporting a cohesive and high-quality experience across the candidate-to-employee lifecycle.
Key Responsibilities
Escalation Management & Regional Operations
Serve as a Tier 2 escalation point for complex and sensitive People Operations matters, ensuring timely, compliant, and high-quality resolution
Manage regionally specific employee lifecycle processes, applying appropriate local context while maintaining global standards
Partner cross-functionally to ensure alignment and effective execution of People initiatives
Performance Management & Risk Mitigation
Support the operational execution of performance management and employee relations processes, including performance improvement actions and organizational changes
Partner with HRBPs, Legal, and regional stakeholders to mitigate risk and ensure adherence to local labor laws and company policies
Maintain rigor in documentation, timelines, and execution standards
HRBP & Regional Partner Enablement
Act as an operational advisor to HRBPs and Country Partners, providing guidance on processes, policies, and regional requirements
Enable seamless collaboration across People functions to drive consistent and effective employee outcomes
Talent Acquisition Operations Support
Contribute to the effectiveness of Talent Acquisition operations by supporting recruiting processes, systems, and data integrity
Partner with recruiting teams to ensure efficient workflows and a seamless transition from candidate to employee
Process Optimization & Operational Excellence
Identify trends, inefficiencies, and operational gaps impacting service delivery
Contribute to process improvements, automation initiatives, and scalable solutions in partnership with Global People Operations, HRIS, and IT
Support continuous improvement of workflows, tools, and service models
Operational Governance & Continuous Improvement
Ensure alignment of regional operations with global standards and compliance requirements
Contribute to documentation, standardization, and evolution of Tier 2 operating procedures
Provide insights on trends, risks, and opportunities to enhance People Operations effectiveness
Your Experience Includes
Bachelor’s or master’s degree in management, or a related field.
4+ years of experience in HR Operations / Talent Acquisition Operations Support