QHSE Audit Support Professional - Bilingual German/English
If residing within commutable distance to our office in Maidenhead, a hybrid schedule would be required (3 days in office, 2 days work from home). Candidates within commutable distance are preferred, but those outside of commutable distance (but still residing in England or Wales) may be considered on a remote basis. Please note: this role requires full working rights in the UK without the need for current or future sponsorship.
This position requires being fluent in English AND German. Fluency in additional European languages is highly preferred.
SUMMARY
The QHSE Audit Support Professional plays a crucial role in guiding Avetta clients and contractor/supplier members through the pre-qualification and audit process, providing expert explanations and coaching on QHSE Audit requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support and Clarification:
Proactive support and outreach for Avetta customers
Create and enhance Avetta audit resources
Provide clarification on gap assessments for contractor/supplier HSE management systems, programs, and protocols
Apply risk and hazard assessment methodologies across various industries serviced by Avetta (e.g., Oil & Gas, Petrochemical, Industrial, Communications, Facility Management, Construction, Mining, Aviation, Transportation, Marine/Maritime Operations, and Rail)
Coaching and Development:
Coach contractors/suppliers in developing policies/procedures based on regulatory requirements
Customer Interaction:
Respond promptly to customer inquiries
Handle and resolve customer concerns promptly and professionally
Perform customer safety exposure and hazard verifications
Record details of inquiries, comments, and complaints
Record details of actions taken
Communicate and coordinate with internal departments
Follow up on customer interactions
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performs other duties as assigned.
May be required to attend training, meetings, or seminars.
Required to travel in the event of customer or client meetings
IDEAL QUALIFICATIONS:
Fluent in German and English.
Education: Bachelor's degree in a relevant field preferred.
Regulatory Knowledge: Proficient understanding of agencies such as EPA, MSHA, NFPA, NIOSH, ANSI, ISO, etc.
HSE Experience: 8 years of industry QHSE experience is required.
Technical Proficiency: Aptitude for learning online software systems; working knowledge of PC systems, preferably Windows.
Communication Skills: Excellent professional communication skills, both written and oral; bilingual proficiency is a plus.
Interpersonal Skills: Strong interpersonal skills with the ability to interact effectively with staff, members, and other stakeholders.
Analytical Skills: Strong problem analysis and problem-solving abilities; attention to detail and accuracy.
Time Management: Excellent time management skills; ability to work under intensive deadlines.
Conceptual Thinking: Ability for conceptual thinking and understanding of other major areas of the company.
Sales and Customer Service Knowledge: Understanding of sales, customer service, and business development to integrate concepts and theories.
Team Collaboration: Ability to communicate and integrate information effectively in both one-on-one and group settings.
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