Professional Relations Liaison - Child and Adolescent Programs
Location requirement: Candidates must reside within a commutable distance from Oak Brook, IL, Northbrook, IL, and Chicago, IL.
What you’ll be doing:
Schedule: Full-time, 40 hours/week, Monday-Friday, standard work hours.
The Professional Relations Liaison (PRL) provides program education and develops relationships with referring providers, becoming a resource to the referral sources for the patients struggling with eating disorders and mood & anxiety disorders. The PRL has full territory management responsibility for all duties to meet quarterly goals in support of the center's census budget, specifically accountable for Oak Brook, Northbrook and Virtual child & adolescent treatment programs.
Essential duties and responsibilities:
Outreach to Professionals
Provides program education
Develops referral relationships with clinical professionals for both eating disorder and mood & anxiety
Works with both Medical/Surgical Hospitals and Behavioral Health hospitals in providing resources and identifying appropriate patients to refer
Develops relationships with outpatient pediatricians and adolescent medicine specialists, pediatric specialists, schools, pediatric behavioral health professionals, children's hospitals, parent & family community organizations
The PRL is accountable to budget and census needs when within a certain geography of a brick-and-mortar ERC or Pathlight facility
Responsible to accomplish metric measurements regarding activities and census fulfillment
The PRL analyzes market trends and needs and adjusts strategy accordingly
Events Planning and Hosting
Organizes and facilitates outreach symposiums and trainings to ensure that ERC/Pathlight is visible in the community
Works with Director in identifying opportunities and appropriate speakers and topics
CRM Input & Management
Manages CRM efficiently and timely, including development of correct market and referral information and follow up
Internal meetings and duties
Provides update on competitor activity in market
Promotes positive rapport with clinical leadership throughout the system
Provides input for internal marketing team initiatives
Demonstrates deep expertise with services provided and modalities of care
Serves on ad hoc committees such as marketing, conference, communication committees
Must haves:
Bachelor’s degree in marketing, communications, public relations, marketing, business, counseling/mental health, or related field (required)
2+ years of medical or behavioral health outreach experience (required)
Bonus incentive: This role is eligible for a bonus incentive plan
The compensation range for this position is based upon candidate experience and market expectations.
Illinois Pay Range
$90,000—$115,000 USD