Product Support Representative - Outside Sales

The Product Support Representative (PSR) is an experienced OUTSIDE PARTS SALES representative in the heavy equipment industry. You will be required to establish long-lasting customer relationships, all while offering the customer parts and service support in order to make Monroe Tractor their one-stop shop for all their equipment needs.

Qualifications

Proven experience in outside sales, preferably in agriculture, automotive, or heavy equipment

Strong mechanical aptitude: an understanding of how machines work and can speak the language of technicians and operators

Excellent communication and relationship-building skills

Self-motivated with the ability to work independently and manage your own schedule

Proficiency with Customer Relationship Management (CRM) tools and basic Microsoft Office applications

A valid driver’s license and willingness to travel within your territory

Responsibilities

Manage and grow an assigned territory by visiting customers on-site, understanding their operations, and identifying opportunities for parts sales

Develop strong, consultative relationships with equipment owners, fleet managers, and service teams

Proactively identify and recommend parts and service solutions to improve equipment performance and reduce downtime

Prepare and deliver accurate quotes, process orders, resolve product/customer concerns, and schedule timely deliveries

Track sales activity, customer interactions, and opportunities in CRM software

Benefits

Medical, Dental & Vision Insurance

Health Savings Account (Employer + Employee Contributions)

Accident & Disease Insurance

401K Plan + Match

Competitive Paid time off Policy

Short/Long Term Disability

Annual Reviews

Base + Incentive Bonus Plans

Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day.